Information Retrieval Based on Brazilian Portuguese Texts

Knowledge-based intelligent systems might be used in the banking sector to automate customer service. One of the ways to represent knowledge that is both understandable by humans and readable by machines is by using ontologies. Whenever a customer queries its bank regarding specific products or serv...

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Bibliographic Details
Main Authors: Victor Hayashi, Mateus Carvalho, João Carlos Néto, Felipe Pinna, Rosangela Marquesone, Wilson Ruggiero, Maisa Duarte
Format: Article
Language:English
Published: International Institute of Informatics and Cybernetics 2022-02-01
Series:Journal of Systemics, Cybernetics and Informatics
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Online Access:http://www.iiisci.org/Journal/PDV/sci/pdfs/IP155LL21.pdf
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