Understanding passenger satisfaction and expectations in free bus service based on socio-demographic characteristics in Johor and the Klang Valley, Malaysia
Free bus service is known to serve passengers with the same goal as normal bus does. In fact, the implementation of free bus service acts as an alternative solution for those who have financial limitations. To keep a high satisfaction level of passengers regardless of various backgrounds, it is impo...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Mercu Buana
2025-01-01
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| Series: | Jurnal Ilmiah SINERGI |
| Subjects: | |
| Online Access: | https://publikasi.mercubuana.ac.id/index.php/sinergi/article/view/25595 |
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