Tourist harassment and its impact on tourism experience
Purpose – This study addressed the harassment of international tourists visiting Istanbul, debated both in print and visual media as a global problem for tourist destinations, and investigated its potential impact on the tourism experience. Methodology/Design/Approach – This study utilized a ques...
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| Format: | Article |
| Language: | English |
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Faculty of tourism and hospitality management
2024-12-01
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| Series: | Tourism and Hospitality Management |
| Subjects: | |
| Online Access: | https://thm.fthm.hr/images/issues/vol30no4/10-_etinkaya-_ter |
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| author | Zafer ÖTER Mehmet Yavuz ÇETINKAYA |
| author_facet | Zafer ÖTER Mehmet Yavuz ÇETINKAYA |
| author_sort | Zafer ÖTER |
| collection | DOAJ |
| description | Purpose – This study addressed the harassment of international tourists visiting Istanbul,
debated both in print and visual media as a global problem for tourist destinations, and
investigated its potential impact on the tourism experience.
Methodology/Design/Approach – This study utilized a questionnaire, which was first outlined
by De Albuquerque & McElroy (2001) and later developed by Kozak (2007) in English.
A total of 500 international tourists from 40 different nationalities residing in 45 different
countries located in 11 different regions were surveyed in 8 main languages at Sabiha Gokcen
International Airport.
Findings – The findings revealed that international tourists were subjected to six types of
tourist harassment: persistence of vendors, begging, verbal abuse, sexual harassment, physical
abuse, and peddling of drugs. Finally, the study revealed that harassment had a negative
impact on the overall tourism experience, including variables like satisfaction level and future
behavioral intentions.
Originality of the research – This study added to a still-maturing stream of research on tourist
harassment by coming up with empirical evidence from one important tourist destination,
Istanbul, Türkiye and providing several important theoretical and practical implications |
| format | Article |
| id | doaj-art-434b36f8ebed44d3a9aea0bee645bd0b |
| institution | Kabale University |
| issn | 1847-3377 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | Faculty of tourism and hospitality management |
| record_format | Article |
| series | Tourism and Hospitality Management |
| spelling | doaj-art-434b36f8ebed44d3a9aea0bee645bd0b2025-01-09T14:07:01ZengFaculty of tourism and hospitality managementTourism and Hospitality Management1847-33772024-12-0130458159510.20867/thm.30.4.12Tourist harassment and its impact on tourism experienceZafer ÖTER0https://orcid.org/0000-0002-2733-3281Mehmet Yavuz ÇETINKAYA1https://orcid.org/0000-0002-4561-1310Ph.D. Izmir Katip Çelebi University, Faculty of Tourism, Department of Tourism GuidancePamukkale University, Faculty of Tourism Department of Tourism GuidancePurpose – This study addressed the harassment of international tourists visiting Istanbul, debated both in print and visual media as a global problem for tourist destinations, and investigated its potential impact on the tourism experience. Methodology/Design/Approach – This study utilized a questionnaire, which was first outlined by De Albuquerque & McElroy (2001) and later developed by Kozak (2007) in English. A total of 500 international tourists from 40 different nationalities residing in 45 different countries located in 11 different regions were surveyed in 8 main languages at Sabiha Gokcen International Airport. Findings – The findings revealed that international tourists were subjected to six types of tourist harassment: persistence of vendors, begging, verbal abuse, sexual harassment, physical abuse, and peddling of drugs. Finally, the study revealed that harassment had a negative impact on the overall tourism experience, including variables like satisfaction level and future behavioral intentions. Originality of the research – This study added to a still-maturing stream of research on tourist harassment by coming up with empirical evidence from one important tourist destination, Istanbul, Türkiye and providing several important theoretical and practical implicationshttps://thm.fthm.hr/images/issues/vol30no4/10-_etinkaya-_tertourist harassmenttourism experienceistanbultürkiye |
| spellingShingle | Zafer ÖTER Mehmet Yavuz ÇETINKAYA Tourist harassment and its impact on tourism experience Tourism and Hospitality Management tourist harassment tourism experience istanbul türkiye |
| title | Tourist harassment and its impact on tourism experience |
| title_full | Tourist harassment and its impact on tourism experience |
| title_fullStr | Tourist harassment and its impact on tourism experience |
| title_full_unstemmed | Tourist harassment and its impact on tourism experience |
| title_short | Tourist harassment and its impact on tourism experience |
| title_sort | tourist harassment and its impact on tourism experience |
| topic | tourist harassment tourism experience istanbul türkiye |
| url | https://thm.fthm.hr/images/issues/vol30no4/10-_etinkaya-_ter |
| work_keys_str_mv | AT zaferoter touristharassmentanditsimpactontourismexperience AT mehmetyavuzcetinkaya touristharassmentanditsimpactontourismexperience |