Experiences of digital communication with automated patient interviews and asynchronous chat in Swedish primary care: a qualitative study

Experiences of digital communication with automated patient interviews and asynchronous chat in Swedish primary care: a qualitative study

Objectives To explore staff experiences of working with a digital communication platform implemented throughout several primary healthcare centres in Sweden.Design A descriptive qualitative approach using focus group interviews. Qualitative content analysis was used to code, categorise and thematise...

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Bibliographic Details
Main Authors: Artin Entezarjou, Patrik Midlöv, Beata Borgström Bolmsjö, Susanna Calling, Veronica Milos Nymberg
Format: Article
Language:English
Published: BMJ Publishing Group 2020-07-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/10/7/e036585.full
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