APA (7th ed.) Citation

Omar, N. A., Ghani, R. A., Ramly, S. M., Anim, N. A. H. M., & Nazri, M. A. Keretapi Tanah Melayu (KTMB) Services: The Role of Service Quality and Recovery Towards Satisfaction and Loyalty. UiTM Press.

Chicago Style (17th ed.) Citation

Omar, Nor Asiah, Rohayu Abdul Ghani, Suhaily Mohd Ramly, Nur Aqilah Hazirah Mohd Anim, and Muhamad Azrin Nazri. Keretapi Tanah Melayu (KTMB) Services: The Role of Service Quality and Recovery Towards Satisfaction and Loyalty. UiTM Press.

MLA (9th ed.) Citation

Omar, Nor Asiah, et al. Keretapi Tanah Melayu (KTMB) Services: The Role of Service Quality and Recovery Towards Satisfaction and Loyalty. UiTM Press.