The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.

Tourism advertising and tourism promotion have over the years been the core functions of tourism departments and major tourist sites. In relation to the progressing development of new media, the mobile short-form videos, which are short, focused, and have an engaging content, appear to be a useful m...

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Main Authors: Congying Liu, Mingdi Jiang, Zulqarnain Arshad Muhammad
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2024-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0315140
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author Congying Liu
Mingdi Jiang
Zulqarnain Arshad Muhammad
author_facet Congying Liu
Mingdi Jiang
Zulqarnain Arshad Muhammad
author_sort Congying Liu
collection DOAJ
description Tourism advertising and tourism promotion have over the years been the core functions of tourism departments and major tourist sites. In relation to the progressing development of new media, the mobile short-form videos, which are short, focused, and have an engaging content, appear to be a useful means of advertising tourist destinations. In the digital era, short videos have become a new communication tool between destinations and consumers. This current study, based on the S-O-R model and flow experience, investigated the psychological processes through which TikTok attributes and technology evoke flow and lead to tourists' behavioral intention. Moreover, the TAM, i.e., PU and PEOU, as two technology factors, as well as three content attributes (entertainment, informativeness, and interactivity) were examined. The study utilized a quantitative approach and collected data from 412 respondents in China. The authors adopted the PLS-SEM method to confirm the directions hypothesized in this model. There are significant effects of PU, PEOU, and entertainment on flow experience (telepresence, time distortion, and focused attention). Interactivity impacts telepresence and time distortion, while informativeness impacts focused attention. Moreover, time distortion and focused attention impact tourists' behavioral intention. The results highlight several limitations and offer implications for future research as well.
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publisher Public Library of Science (PLoS)
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spelling doaj-art-4180d689cf7d4af78e8ca41bbce50b3a2024-12-10T05:32:23ZengPublic Library of Science (PLoS)PLoS ONE1932-62032024-01-011912e031514010.1371/journal.pone.0315140The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.Congying LiuMingdi JiangZulqarnain Arshad MuhammadTourism advertising and tourism promotion have over the years been the core functions of tourism departments and major tourist sites. In relation to the progressing development of new media, the mobile short-form videos, which are short, focused, and have an engaging content, appear to be a useful means of advertising tourist destinations. In the digital era, short videos have become a new communication tool between destinations and consumers. This current study, based on the S-O-R model and flow experience, investigated the psychological processes through which TikTok attributes and technology evoke flow and lead to tourists' behavioral intention. Moreover, the TAM, i.e., PU and PEOU, as two technology factors, as well as three content attributes (entertainment, informativeness, and interactivity) were examined. The study utilized a quantitative approach and collected data from 412 respondents in China. The authors adopted the PLS-SEM method to confirm the directions hypothesized in this model. There are significant effects of PU, PEOU, and entertainment on flow experience (telepresence, time distortion, and focused attention). Interactivity impacts telepresence and time distortion, while informativeness impacts focused attention. Moreover, time distortion and focused attention impact tourists' behavioral intention. The results highlight several limitations and offer implications for future research as well.https://doi.org/10.1371/journal.pone.0315140
spellingShingle Congying Liu
Mingdi Jiang
Zulqarnain Arshad Muhammad
The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.
PLoS ONE
title The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.
title_full The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.
title_fullStr The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.
title_full_unstemmed The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.
title_short The impact of TikTok short video factors on tourists' behavioral intention among Generation Z and Millennials: The role of flow experience.
title_sort impact of tiktok short video factors on tourists behavioral intention among generation z and millennials the role of flow experience
url https://doi.org/10.1371/journal.pone.0315140
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