APA (7th ed.) Citation

Zhu, Y., Wang, Y., Song, B., Feng, Q., Lin, H., & Tang, J. The interactive effects of extrinsic and intrinsic motivations on service recovery performance: The mediating role of self-efficacy. University of the Algarve - ESGHT - CIEO.

Chicago Style (17th ed.) Citation

Zhu, Yanni, Yixuan Wang, Baoyi Song, Qiaoyan Feng, Huiying Lin, and Juan Tang. The Interactive Effects of Extrinsic and Intrinsic Motivations on Service Recovery Performance: The Mediating Role of Self-efficacy. University of the Algarve - ESGHT - CIEO.

MLA (9th ed.) Citation

Zhu, Yanni, et al. The Interactive Effects of Extrinsic and Intrinsic Motivations on Service Recovery Performance: The Mediating Role of Self-efficacy. University of the Algarve - ESGHT - CIEO.