The Impact of Hospital Advertising on Patient Choices: Views from Health Service Users

This study aims to determine the attitudes of healthcare users toward the advertising activities conducted by private hospitals, as well as the role of these advertisements in hospital selection. Data were gathered through a questionnaire administered to individuals who sought services at a private...

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Main Authors: Şeyma Boz, Ümit Çıraklı, Seda Kumru
Format: Article
Language:English
Published: Sakarya University 2024-12-01
Series:Sakarya Üniversitesi İşletme Enstitüsü Dergisi
Subjects:
Online Access:https://dergipark.org.tr/tr/download/article-file/4132480
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author Şeyma Boz
Ümit Çıraklı
Seda Kumru
author_facet Şeyma Boz
Ümit Çıraklı
Seda Kumru
author_sort Şeyma Boz
collection DOAJ
description This study aims to determine the attitudes of healthcare users toward the advertising activities conducted by private hospitals, as well as the role of these advertisements in hospital selection. Data were gathered through a questionnaire administered to individuals who sought services at a private hospital in Istanbul. A total of 360 responses were analyzed using the SPSS (Statistical Package for Social Sciences) 21.0 program. The findings indicate that over 70% of participants believe that hospital advertisements provide useful information, offering insights into the qualifications of the hospital and the services it provides, thereby helping patients make more informed choices. However, the two main negative aspects of advertisements identified by participants are that they are often misleading and not sufficiently reliable. Overall, the study suggests that people generally hold positive opinions about private hospital advertisements.
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publishDate 2024-12-01
publisher Sakarya University
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series Sakarya Üniversitesi İşletme Enstitüsü Dergisi
spelling doaj-art-3eb8a3394f8d4a93a952dd5119c98d162025-01-07T09:02:22ZengSakarya UniversitySakarya Üniversitesi İşletme Enstitüsü Dergisi2717-767X2024-12-016213314710.47542/sauied.153041028The Impact of Hospital Advertising on Patient Choices: Views from Health Service UsersŞeyma Boz0https://orcid.org/0000-0002-4049-4397Ümit Çıraklı1https://orcid.org/0000-0002-3134-8830Seda Kumru2https://orcid.org/0000-0001-7083-1377Türkiye Sağlık Enstitüleri Başkanlığı (TÜSEB)İZMİR BAKIRÇAY ÜNİVERSİTESİİzmir Bakırçay ÜniversitesiThis study aims to determine the attitudes of healthcare users toward the advertising activities conducted by private hospitals, as well as the role of these advertisements in hospital selection. Data were gathered through a questionnaire administered to individuals who sought services at a private hospital in Istanbul. A total of 360 responses were analyzed using the SPSS (Statistical Package for Social Sciences) 21.0 program. The findings indicate that over 70% of participants believe that hospital advertisements provide useful information, offering insights into the qualifications of the hospital and the services it provides, thereby helping patients make more informed choices. However, the two main negative aspects of advertisements identified by participants are that they are often misleading and not sufficiently reliable. Overall, the study suggests that people generally hold positive opinions about private hospital advertisements.https://dergipark.org.tr/tr/download/article-file/4132480advertisinghealth servicehospitalshospital selectionreklamsağlık hizmetihastanelerhastane seçimi
spellingShingle Şeyma Boz
Ümit Çıraklı
Seda Kumru
The Impact of Hospital Advertising on Patient Choices: Views from Health Service Users
Sakarya Üniversitesi İşletme Enstitüsü Dergisi
advertising
health service
hospitals
hospital selection
reklam
sağlık hizmeti
hastaneler
hastane seçimi
title The Impact of Hospital Advertising on Patient Choices: Views from Health Service Users
title_full The Impact of Hospital Advertising on Patient Choices: Views from Health Service Users
title_fullStr The Impact of Hospital Advertising on Patient Choices: Views from Health Service Users
title_full_unstemmed The Impact of Hospital Advertising on Patient Choices: Views from Health Service Users
title_short The Impact of Hospital Advertising on Patient Choices: Views from Health Service Users
title_sort impact of hospital advertising on patient choices views from health service users
topic advertising
health service
hospitals
hospital selection
reklam
sağlık hizmeti
hastaneler
hastane seçimi
url https://dergipark.org.tr/tr/download/article-file/4132480
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