Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporations

This study analyzes online company reviews from JobPlanet using TF-IDF analysis and LDA topic modeling to explore factors influencing job satisfaction in Korea. By comparing the reviews from employees at small and medium-sized enterprises (SMEs) and large corporations on the advantages and disadvant...

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Main Authors: Minkyu Kang, Hyosook Yim
Format: Article
Language:English
Published: Elsevier 2024-11-01
Series:International Journal of Information Management Data Insights
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667096824000570
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author Minkyu Kang
Hyosook Yim
author_facet Minkyu Kang
Hyosook Yim
author_sort Minkyu Kang
collection DOAJ
description This study analyzes online company reviews from JobPlanet using TF-IDF analysis and LDA topic modeling to explore factors influencing job satisfaction in Korea. By comparing the reviews from employees at small and medium-sized enterprises (SMEs) and large corporations on the advantages and disadvantages, it aims to gain insights into enhancing SMEs' competitiveness regarding employee job satisfaction.The analysis shows that large corporation employees valued personal growth and mutual respect but cited excessive workload as a significant drawback. SME employees appreciated smooth communication and flexible leave but noted unilateral work, long hours, and lack of shared vision. The study concludes that a horizontal organizational culture and opportunities for personal growth significantly impact job satisfaction beyond salary and benefits. SMEs can improve competitiveness by fostering a clear corporate vision, a horizontal culture, and personal growth opportunities.
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series International Journal of Information Management Data Insights
spelling doaj-art-3dc2f0183edc46c2a83a9c03149808c22024-12-13T11:07:01ZengElsevierInternational Journal of Information Management Data Insights2667-09682024-11-0142100268Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporationsMinkyu Kang0Hyosook Yim1(03767) aSSIST University, 46, Ewhayeodae 2-gil, Seodaemun-gu, Seoul, Republic of KoreaCorresponding author.; (03767) aSSIST University, 46, Ewhayeodae 2-gil, Seodaemun-gu, Seoul, Republic of KoreaThis study analyzes online company reviews from JobPlanet using TF-IDF analysis and LDA topic modeling to explore factors influencing job satisfaction in Korea. By comparing the reviews from employees at small and medium-sized enterprises (SMEs) and large corporations on the advantages and disadvantages, it aims to gain insights into enhancing SMEs' competitiveness regarding employee job satisfaction.The analysis shows that large corporation employees valued personal growth and mutual respect but cited excessive workload as a significant drawback. SME employees appreciated smooth communication and flexible leave but noted unilateral work, long hours, and lack of shared vision. The study concludes that a horizontal organizational culture and opportunities for personal growth significantly impact job satisfaction beyond salary and benefits. SMEs can improve competitiveness by fostering a clear corporate vision, a horizontal culture, and personal growth opportunities.http://www.sciencedirect.com/science/article/pii/S2667096824000570Job satisfactionSMEsText miningCorporate culture
spellingShingle Minkyu Kang
Hyosook Yim
Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporations
International Journal of Information Management Data Insights
Job satisfaction
SMEs
Text mining
Corporate culture
title Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporations
title_full Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporations
title_fullStr Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporations
title_full_unstemmed Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporations
title_short Unveiling employee perspectives: A comparative analysis of online reviews on Korean SMEs and large corporations
title_sort unveiling employee perspectives a comparative analysis of online reviews on korean smes and large corporations
topic Job satisfaction
SMEs
Text mining
Corporate culture
url http://www.sciencedirect.com/science/article/pii/S2667096824000570
work_keys_str_mv AT minkyukang unveilingemployeeperspectivesacomparativeanalysisofonlinereviewsonkoreansmesandlargecorporations
AT hyosookyim unveilingemployeeperspectivesacomparativeanalysisofonlinereviewsonkoreansmesandlargecorporations