Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview Study

Abstract BackgroundMore clinical studies use social media to increase recruitment accrual. However, empirical analyses focusing on the ethical aspects pertinent when targeting patients with vulnerable characteristics are lacking. ObjectiveThis study aims to explore...

Full description

Saved in:
Bibliographic Details
Main Authors: Nina Matthes, Theresa Willem, Alena Buyx, Bettina M Zimmermann
Format: Article
Language:English
Published: JMIR Publications 2024-12-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2024/1/e52448
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1841557078957621248
author Nina Matthes
Theresa Willem
Alena Buyx
Bettina M Zimmermann
author_facet Nina Matthes
Theresa Willem
Alena Buyx
Bettina M Zimmermann
author_sort Nina Matthes
collection DOAJ
description Abstract BackgroundMore clinical studies use social media to increase recruitment accrual. However, empirical analyses focusing on the ethical aspects pertinent when targeting patients with vulnerable characteristics are lacking. ObjectiveThis study aims to explore expert and patient perspectives on vulnerability in the context of social media recruitment and seeks to explore how social media can reduce or amplify vulnerabilities. MethodsAs part of an international consortium that tests a therapeutic vaccine against hepatitis B (TherVacB), we conducted 30 qualitative interviews with multidisciplinary experts in social media recruitment (from the fields of clinical research, public relations, psychology, ethics, philosophy, law, and social sciences) about the ethical, legal, and social challenges of social media recruitment. We triangulated the expert assessments with the perceptions of 6 patients with hepatitis B regarding social media usage and attitudes relative to their diagnosis. ResultsExperts perceived social media recruitment as beneficial for reaching hard-to-reach populations and preserving patient privacy. Features that may aggravate existing vulnerabilities are the acontextual point of contact, potential breaches of user privacy, biased algorithms disproportionately affecting disadvantaged groups, and technological barriers such as insufficient digital literacy skills and restricted access to relevant technology. We also report several practical recommendations from experts to navigate these triggering effects of social media recruitment, including transparent communication, addressing algorithm bias, privacy education, and multichannel recruitment. ConclusionsUsing social media for clinical study recruitment can mitigate and aggravate potential study participants’ vulnerabilities. Researchers should anticipate and address the outlined triggering effects within this study’s design and proactively define strategies to overcome them. We suggest practical recommendations to achieve this.
format Article
id doaj-art-3d8b7bfd85e143979a31c35b3361d4d5
institution Kabale University
issn 2292-9495
language English
publishDate 2024-12-01
publisher JMIR Publications
record_format Article
series JMIR Human Factors
spelling doaj-art-3d8b7bfd85e143979a31c35b3361d4d52025-01-06T20:01:14ZengJMIR PublicationsJMIR Human Factors2292-94952024-12-0111e52448e5244810.2196/52448Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview StudyNina Mattheshttp://orcid.org/0009-0004-9004-1881Theresa Willemhttp://orcid.org/0000-0001-7643-8816Alena Buyxhttp://orcid.org/0000-0002-5726-7633Bettina M Zimmermannhttp://orcid.org/0000-0001-7047-4496 Abstract BackgroundMore clinical studies use social media to increase recruitment accrual. However, empirical analyses focusing on the ethical aspects pertinent when targeting patients with vulnerable characteristics are lacking. ObjectiveThis study aims to explore expert and patient perspectives on vulnerability in the context of social media recruitment and seeks to explore how social media can reduce or amplify vulnerabilities. MethodsAs part of an international consortium that tests a therapeutic vaccine against hepatitis B (TherVacB), we conducted 30 qualitative interviews with multidisciplinary experts in social media recruitment (from the fields of clinical research, public relations, psychology, ethics, philosophy, law, and social sciences) about the ethical, legal, and social challenges of social media recruitment. We triangulated the expert assessments with the perceptions of 6 patients with hepatitis B regarding social media usage and attitudes relative to their diagnosis. ResultsExperts perceived social media recruitment as beneficial for reaching hard-to-reach populations and preserving patient privacy. Features that may aggravate existing vulnerabilities are the acontextual point of contact, potential breaches of user privacy, biased algorithms disproportionately affecting disadvantaged groups, and technological barriers such as insufficient digital literacy skills and restricted access to relevant technology. We also report several practical recommendations from experts to navigate these triggering effects of social media recruitment, including transparent communication, addressing algorithm bias, privacy education, and multichannel recruitment. ConclusionsUsing social media for clinical study recruitment can mitigate and aggravate potential study participants’ vulnerabilities. Researchers should anticipate and address the outlined triggering effects within this study’s design and proactively define strategies to overcome them. We suggest practical recommendations to achieve this.https://humanfactors.jmir.org/2024/1/e52448
spellingShingle Nina Matthes
Theresa Willem
Alena Buyx
Bettina M Zimmermann
Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview Study
JMIR Human Factors
title Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview Study
title_full Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview Study
title_fullStr Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview Study
title_full_unstemmed Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview Study
title_short Social Media Recruitment as a Potential Trigger for Vulnerability: Multistakeholder Interview Study
title_sort social media recruitment as a potential trigger for vulnerability multistakeholder interview study
url https://humanfactors.jmir.org/2024/1/e52448
work_keys_str_mv AT ninamatthes socialmediarecruitmentasapotentialtriggerforvulnerabilitymultistakeholderinterviewstudy
AT theresawillem socialmediarecruitmentasapotentialtriggerforvulnerabilitymultistakeholderinterviewstudy
AT alenabuyx socialmediarecruitmentasapotentialtriggerforvulnerabilitymultistakeholderinterviewstudy
AT bettinamzimmermann socialmediarecruitmentasapotentialtriggerforvulnerabilitymultistakeholderinterviewstudy