Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a Mediator

The article is devoted to the communicative behavior of a mediator, whose professional activity is subject to certain norms, rules and principles. The principle of neutrality in the communicative behavior of the mediator is considered in detail. The efforts of two specialists: a lawyer, a practicing...

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Main Authors: A. S. Kinderknekht, I. A. Iakovleva
Format: Article
Language:Russian
Published: Tsentr nauchnykh i obrazovatelnykh proektov 2020-03-01
Series:Научный диалог
Subjects:
Online Access:https://www.nauka-dialog.ru/jour/article/view/8
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author A. S. Kinderknekht
I. A. Iakovleva
author_facet A. S. Kinderknekht
I. A. Iakovleva
author_sort A. S. Kinderknekht
collection DOAJ
description The article is devoted to the communicative behavior of a mediator, whose professional activity is subject to certain norms, rules and principles. The principle of neutrality in the communicative behavior of the mediator is considered in detail. The efforts of two specialists: a lawyer, a practicing mediator, and a linguist who completed a basic course of mediation is combined in the article. The confidentiality of information related to the mediation procedure determined the choice of the main research methods: linguistic self-observation in combination with reflection of professional experience and included observation of the choice of language, speech and non-verbal means in quasi-real training situations. The study identified verbal and non-verbal means that allow the mediator to remain impartial and independent in mediation. Verbal means of neutrality are analyzed at the macro and micro levels of the language system and the speech activity of the mediator. It was revealed that the principle of neutrality is manifested in the mediator's open message about his role as a neutral intermediary, as well as in special technological methods of mediation: echo technique, resume and idea development. On the subject of neutrality, sound reactions, kinetic, visual and spatial signals of the mediator are analyzed. The restrictions and prohibitions in the communicative behavior of the mediator are determined. The conclusion is drawn about the caution of using the considered tools in specific conflict / dispute situations.
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institution Kabale University
issn 2225-756X
2227-1295
language Russian
publishDate 2020-03-01
publisher Tsentr nauchnykh i obrazovatelnykh proektov
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series Научный диалог
spelling doaj-art-3d3e878a328e48e0905ac68f382e2c672025-08-25T18:13:21ZrusTsentr nauchnykh i obrazovatelnykh proektovНаучный диалог2225-756X2227-12952020-03-0103829510.24224/2227-1295-2020-3-82-957Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a MediatorA. S. Kinderknekht0I. A. Iakovleva1Federal State Budgetary Educational Institution of Higher Education “Perm National Research Polytechnic University”Federal State Budgetary Educational Institution of Higher Education “Perm State National Research University”The article is devoted to the communicative behavior of a mediator, whose professional activity is subject to certain norms, rules and principles. The principle of neutrality in the communicative behavior of the mediator is considered in detail. The efforts of two specialists: a lawyer, a practicing mediator, and a linguist who completed a basic course of mediation is combined in the article. The confidentiality of information related to the mediation procedure determined the choice of the main research methods: linguistic self-observation in combination with reflection of professional experience and included observation of the choice of language, speech and non-verbal means in quasi-real training situations. The study identified verbal and non-verbal means that allow the mediator to remain impartial and independent in mediation. Verbal means of neutrality are analyzed at the macro and micro levels of the language system and the speech activity of the mediator. It was revealed that the principle of neutrality is manifested in the mediator's open message about his role as a neutral intermediary, as well as in special technological methods of mediation: echo technique, resume and idea development. On the subject of neutrality, sound reactions, kinetic, visual and spatial signals of the mediator are analyzed. The restrictions and prohibitions in the communicative behavior of the mediator are determined. The conclusion is drawn about the caution of using the considered tools in specific conflict / dispute situations.https://www.nauka-dialog.ru/jour/article/view/8mediationmediatorprofessional communicationprinciple of neutralityverbal meansspeech of a mediatornonverbal meansnon-verbal behavior
spellingShingle A. S. Kinderknekht
I. A. Iakovleva
Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a Mediator
Научный диалог
mediation
mediator
professional communication
principle of neutrality
verbal means
speech of a mediator
nonverbal means
non-verbal behavior
title Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a Mediator
title_full Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a Mediator
title_fullStr Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a Mediator
title_full_unstemmed Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a Mediator
title_short Verbal and Non-Verbal Means of Expressing Neutrality in the Communicative Behavior of a Mediator
title_sort verbal and non verbal means of expressing neutrality in the communicative behavior of a mediator
topic mediation
mediator
professional communication
principle of neutrality
verbal means
speech of a mediator
nonverbal means
non-verbal behavior
url https://www.nauka-dialog.ru/jour/article/view/8
work_keys_str_mv AT askinderknekht verbalandnonverbalmeansofexpressingneutralityinthecommunicativebehaviorofamediator
AT iaiakovleva verbalandnonverbalmeansofexpressingneutralityinthecommunicativebehaviorofamediator