POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCY

This study analyzes the implementation of the policy on adjusting drinking water tariffs and new customer connection fees at the Regional Drinking Water Company (PERUMDAM) of Banggai Regency, based on Director’s Decision No. 01/PERUMDAM-BGI/VI/2021. Using a descriptive qualitative approach and integ...

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Main Authors: Sahraen Sibay, Slamet Riadi, Muh Nawawi, Haniyatul Husna Md Mohtar
Format: Article
Language:English
Published: Universitas Lampung 2025-07-01
Series:Cepalo
Subjects:
Online Access:https://jurnal.fh.unila.ac.id/index.php/cepalo/article/view/4164
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author Sahraen Sibay
Slamet Riadi
Muh Nawawi
Haniyatul Husna Md Mohtar
author_facet Sahraen Sibay
Slamet Riadi
Muh Nawawi
Haniyatul Husna Md Mohtar
author_sort Sahraen Sibay
collection DOAJ
description This study analyzes the implementation of the policy on adjusting drinking water tariffs and new customer connection fees at the Regional Drinking Water Company (PERUMDAM) of Banggai Regency, based on Director’s Decision No. 01/PERUMDAM-BGI/VI/2021. Using a descriptive qualitative approach and integrating theories of policy implementation, administrative law, economic regulation, and constitutional principles on the right to water, the research finds that implementation remains suboptimal. Communication is generally effective, but employees often fail to perform their roles professionally. Resource limitations, including inadequate technical equipment and inaccurate distribution maps, persist despite available funding. While disposition and bureaucratic structures are formally adequate, leadership lacks commitment to assigning tasks based on competence and enforcing decisions consistently. These shortcomings highlight the need for a new implementation model that integrates administrative, economic, environmental, and constitutional legal frameworks with good governance principles to balance operational sustainability and the community’s right to affordable water access.
format Article
id doaj-art-3bbd122b7d14417cba3e47f4dcedcda4
institution Kabale University
issn 2723-2581
2598-3105
language English
publishDate 2025-07-01
publisher Universitas Lampung
record_format Article
series Cepalo
spelling doaj-art-3bbd122b7d14417cba3e47f4dcedcda42025-08-22T04:09:24ZengUniversitas LampungCepalo2723-25812598-31052025-07-019210711810.25041/cepalo.v9no2.41642894POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCYSahraen Sibay0Slamet Riadi1Muh Nawawi2Haniyatul Husna Md Mohtar3Tadulako UniversityTadulako UniversityTadulako UniversityPoliteknik Sultan Haji Ahmad ShahThis study analyzes the implementation of the policy on adjusting drinking water tariffs and new customer connection fees at the Regional Drinking Water Company (PERUMDAM) of Banggai Regency, based on Director’s Decision No. 01/PERUMDAM-BGI/VI/2021. Using a descriptive qualitative approach and integrating theories of policy implementation, administrative law, economic regulation, and constitutional principles on the right to water, the research finds that implementation remains suboptimal. Communication is generally effective, but employees often fail to perform their roles professionally. Resource limitations, including inadequate technical equipment and inaccurate distribution maps, persist despite available funding. While disposition and bureaucratic structures are formally adequate, leadership lacks commitment to assigning tasks based on competence and enforcing decisions consistently. These shortcomings highlight the need for a new implementation model that integrates administrative, economic, environmental, and constitutional legal frameworks with good governance principles to balance operational sustainability and the community’s right to affordable water access.https://jurnal.fh.unila.ac.id/index.php/cepalo/article/view/4164policy implementationcommunicationresourcesdispositionbureaucratic structuredrinking water tariffs
spellingShingle Sahraen Sibay
Slamet Riadi
Muh Nawawi
Haniyatul Husna Md Mohtar
POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCY
Cepalo
policy implementation
communication
resources
disposition
bureaucratic structure
drinking water tariffs
title POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCY
title_full POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCY
title_fullStr POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCY
title_full_unstemmed POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCY
title_short POLICY IMPLEMENTATION AND IMPLICATIONS OF WATER TARIFF AND CUSTOMER CONNECTION FEE ADJUSTMENTS IN BANGGAI REGENCY
title_sort policy implementation and implications of water tariff and customer connection fee adjustments in banggai regency
topic policy implementation
communication
resources
disposition
bureaucratic structure
drinking water tariffs
url https://jurnal.fh.unila.ac.id/index.php/cepalo/article/view/4164
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AT slametriadi policyimplementationandimplicationsofwatertariffandcustomerconnectionfeeadjustmentsinbanggairegency
AT muhnawawi policyimplementationandimplicationsofwatertariffandcustomerconnectionfeeadjustmentsinbanggairegency
AT haniyatulhusnamdmohtar policyimplementationandimplicationsofwatertariffandcustomerconnectionfeeadjustmentsinbanggairegency