Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community

In developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employ...

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Main Authors: Lusine Nazaryan, Anush Barseghyan, Marta Simonyan
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2024-12-01
Series:Indian Journal of Public Health
Subjects:
Online Access:https://journals.lww.com/10.4103/ijph.ijph_935_23
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author Lusine Nazaryan
Anush Barseghyan
Marta Simonyan
author_facet Lusine Nazaryan
Anush Barseghyan
Marta Simonyan
author_sort Lusine Nazaryan
collection DOAJ
description In developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employees and analyze consumer satisfaction. The survey, conducted from 2021 to 2022 through an anonymous questionnaire, involved 1308 respondents. The study revealed a significant preference for self-medication (56.7%) without seeking professional guidance, attributed to inadequate advice from pharmacy staff, leading to reduced confidence in their recommendations. Improving the professional behavior of the Armenian pharmacy employees through investment in training and guidelines is crucial for their integration into primary health care.
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institution Kabale University
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language English
publishDate 2024-12-01
publisher Wolters Kluwer Medknow Publications
record_format Article
series Indian Journal of Public Health
spelling doaj-art-392e1742b5a7415092ab1c0d3c3fc02c2025-01-10T10:16:02ZengWolters Kluwer Medknow PublicationsIndian Journal of Public Health0019-557X2229-76932024-12-0168454554810.4103/ijph.ijph_935_23Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the CommunityLusine NazaryanAnush BarseghyanMarta SimonyanIn developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employees and analyze consumer satisfaction. The survey, conducted from 2021 to 2022 through an anonymous questionnaire, involved 1308 respondents. The study revealed a significant preference for self-medication (56.7%) without seeking professional guidance, attributed to inadequate advice from pharmacy staff, leading to reduced confidence in their recommendations. Improving the professional behavior of the Armenian pharmacy employees through investment in training and guidelines is crucial for their integration into primary health care.https://journals.lww.com/10.4103/ijph.ijph_935_23communitypharmaceutical carepharmacy employeesself-medication
spellingShingle Lusine Nazaryan
Anush Barseghyan
Marta Simonyan
Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community
Indian Journal of Public Health
community
pharmaceutical care
pharmacy employees
self-medication
title Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community
title_full Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community
title_fullStr Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community
title_full_unstemmed Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community
title_short Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community
title_sort evaluating pharmaceutical care services in promoting public health outcomes within the community
topic community
pharmaceutical care
pharmacy employees
self-medication
url https://journals.lww.com/10.4103/ijph.ijph_935_23
work_keys_str_mv AT lusinenazaryan evaluatingpharmaceuticalcareservicesinpromotingpublichealthoutcomeswithinthecommunity
AT anushbarseghyan evaluatingpharmaceuticalcareservicesinpromotingpublichealthoutcomeswithinthecommunity
AT martasimonyan evaluatingpharmaceuticalcareservicesinpromotingpublichealthoutcomeswithinthecommunity