Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community
In developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employ...
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Format: | Article |
Language: | English |
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Wolters Kluwer Medknow Publications
2024-12-01
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Series: | Indian Journal of Public Health |
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Online Access: | https://journals.lww.com/10.4103/ijph.ijph_935_23 |
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author | Lusine Nazaryan Anush Barseghyan Marta Simonyan |
author_facet | Lusine Nazaryan Anush Barseghyan Marta Simonyan |
author_sort | Lusine Nazaryan |
collection | DOAJ |
description | In developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employees and analyze consumer satisfaction. The survey, conducted from 2021 to 2022 through an anonymous questionnaire, involved 1308 respondents. The study revealed a significant preference for self-medication (56.7%) without seeking professional guidance, attributed to inadequate advice from pharmacy staff, leading to reduced confidence in their recommendations. Improving the professional behavior of the Armenian pharmacy employees through investment in training and guidelines is crucial for their integration into primary health care. |
format | Article |
id | doaj-art-392e1742b5a7415092ab1c0d3c3fc02c |
institution | Kabale University |
issn | 0019-557X 2229-7693 |
language | English |
publishDate | 2024-12-01 |
publisher | Wolters Kluwer Medknow Publications |
record_format | Article |
series | Indian Journal of Public Health |
spelling | doaj-art-392e1742b5a7415092ab1c0d3c3fc02c2025-01-10T10:16:02ZengWolters Kluwer Medknow PublicationsIndian Journal of Public Health0019-557X2229-76932024-12-0168454554810.4103/ijph.ijph_935_23Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the CommunityLusine NazaryanAnush BarseghyanMarta SimonyanIn developing countries, consumer awareness about self-medication risks is low. Pharmacists, acting as primary health-care providers, are pivotal in offering pharmaceutical care in these communities. The primary objective of this research was to assess pharmaceutical care provided by pharmacy employees and analyze consumer satisfaction. The survey, conducted from 2021 to 2022 through an anonymous questionnaire, involved 1308 respondents. The study revealed a significant preference for self-medication (56.7%) without seeking professional guidance, attributed to inadequate advice from pharmacy staff, leading to reduced confidence in their recommendations. Improving the professional behavior of the Armenian pharmacy employees through investment in training and guidelines is crucial for their integration into primary health care.https://journals.lww.com/10.4103/ijph.ijph_935_23communitypharmaceutical carepharmacy employeesself-medication |
spellingShingle | Lusine Nazaryan Anush Barseghyan Marta Simonyan Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community Indian Journal of Public Health community pharmaceutical care pharmacy employees self-medication |
title | Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community |
title_full | Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community |
title_fullStr | Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community |
title_full_unstemmed | Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community |
title_short | Evaluating Pharmaceutical Care Services in Promoting Public Health Outcomes within the Community |
title_sort | evaluating pharmaceutical care services in promoting public health outcomes within the community |
topic | community pharmaceutical care pharmacy employees self-medication |
url | https://journals.lww.com/10.4103/ijph.ijph_935_23 |
work_keys_str_mv | AT lusinenazaryan evaluatingpharmaceuticalcareservicesinpromotingpublichealthoutcomeswithinthecommunity AT anushbarseghyan evaluatingpharmaceuticalcareservicesinpromotingpublichealthoutcomeswithinthecommunity AT martasimonyan evaluatingpharmaceuticalcareservicesinpromotingpublichealthoutcomeswithinthecommunity |