A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine Learning

This study emphasises the pivotal role of emotions and cultural backgrounds in shaping tourists’ perceptions of authenticity within Andalusian Paradores. By employing an innovative machine learning method to analyse an extensive database of User-Generated Content, this research study reveals that ce...

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Main Authors: Víctor Calderón-Fajardo, Miguel Puig-Cabrera, Víctor Miguel-Fernández, Ignacio Rodríguez-Rodríguez
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Heritage
Subjects:
Online Access:https://www.mdpi.com/2571-9408/7/12/335
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author Víctor Calderón-Fajardo
Miguel Puig-Cabrera
Víctor Miguel-Fernández
Ignacio Rodríguez-Rodríguez
author_facet Víctor Calderón-Fajardo
Miguel Puig-Cabrera
Víctor Miguel-Fernández
Ignacio Rodríguez-Rodríguez
author_sort Víctor Calderón-Fajardo
collection DOAJ
description This study emphasises the pivotal role of emotions and cultural backgrounds in shaping tourists’ perceptions of authenticity within Andalusian Paradores. By employing an innovative machine learning method to analyse an extensive database of User-Generated Content, this research study reveals that certain emotions significantly diminish perceived authenticity. It also demonstrates that cultural and gender differences markedly influence authenticity perceptions. Notably, domestic tourists apply more stringent criteria for authenticity compared with international visitors, who may rely on idealised representations of Spanish culture. SHAP analysis further elucidates the contribution of various characteristics to authenticity perceptions, highlighting the predominance of emotional responses over demographic factors. These insights provide valuable guidance for tourism managers seeking to enhance visitor satisfaction. The findings advocate for the development of nuanced marketing strategies that cater to both international and domestic tourists, thereby fostering deeper engagement with cultural heritage and supporting the long-term sustainability of Andalusian Paradores.
format Article
id doaj-art-36efc0a1facf4ed5bea2feb4e3b244b4
institution Kabale University
issn 2571-9408
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publishDate 2024-12-01
publisher MDPI AG
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series Heritage
spelling doaj-art-36efc0a1facf4ed5bea2feb4e3b244b42024-12-27T14:28:50ZengMDPI AGHeritage2571-94082024-12-017127255727210.3390/heritage7120335A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine LearningVíctor Calderón-Fajardo0Miguel Puig-Cabrera1Víctor Miguel-Fernández2Ignacio Rodríguez-Rodríguez3University of Malaga, 29010 Malaga, SpainUniversidad Internacional de La Rioja (UNIR), 26006 La Rioja, SpainUniversity Rey Juan Carlos, 28032 Madrid, SpainUniversity of Malaga, 29010 Malaga, SpainThis study emphasises the pivotal role of emotions and cultural backgrounds in shaping tourists’ perceptions of authenticity within Andalusian Paradores. By employing an innovative machine learning method to analyse an extensive database of User-Generated Content, this research study reveals that certain emotions significantly diminish perceived authenticity. It also demonstrates that cultural and gender differences markedly influence authenticity perceptions. Notably, domestic tourists apply more stringent criteria for authenticity compared with international visitors, who may rely on idealised representations of Spanish culture. SHAP analysis further elucidates the contribution of various characteristics to authenticity perceptions, highlighting the predominance of emotional responses over demographic factors. These insights provide valuable guidance for tourism managers seeking to enhance visitor satisfaction. The findings advocate for the development of nuanced marketing strategies that cater to both international and domestic tourists, thereby fostering deeper engagement with cultural heritage and supporting the long-term sustainability of Andalusian Paradores.https://www.mdpi.com/2571-9408/7/12/335hospitalityAndalusian Paradoresauthenticitymachine learning
spellingShingle Víctor Calderón-Fajardo
Miguel Puig-Cabrera
Víctor Miguel-Fernández
Ignacio Rodríguez-Rodríguez
A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine Learning
Heritage
hospitality
Andalusian Paradores
authenticity
machine learning
title A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine Learning
title_full A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine Learning
title_fullStr A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine Learning
title_full_unstemmed A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine Learning
title_short A Novel Methodology for Evaluating Authenticity Perceptions in Andalusian Paradores Through Machine Learning
title_sort novel methodology for evaluating authenticity perceptions in andalusian paradores through machine learning
topic hospitality
Andalusian Paradores
authenticity
machine learning
url https://www.mdpi.com/2571-9408/7/12/335
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