The effects of brand and online reviews on consumer trust and purchase intentions in developing countries: the case of the online travel agencies in Brazil
Intensive use of social media has helped online travel agencies (OTAs) to identify what things consumers find more relevant when planning their vacations online. Several online companies have emerged and started competing with well-established players in this market. However, unlike in developed cou...
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Main Authors: | Cláudia Rodrigues Maia, Guilherme Lerch Lunardi, Décio Bittencourt Dolci, Edar da Silva Añaña |
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Format: | Article |
Language: | English |
Published: |
FUCAPE Business School
2022-01-01
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Series: | BBR: Brazilian Business Review |
Subjects: | |
Online Access: | http://www.redalyc.org/articulo.oa?id=123071410004 |
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