Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques
The role of community manager in organizations is not just about managing reputations and brands. Their role can also include formatting a socio-technical environment that allows employees to carry out their work. Here we will discuss the topic of community management in terms of internal communicat...
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Format: | Article |
Language: | English |
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Université du Québec à Montréal
2017-03-01
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Series: | Communiquer |
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Online Access: | https://journals.openedition.org/communiquer/2223 |
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author | Bruno Chaudet |
author_facet | Bruno Chaudet |
author_sort | Bruno Chaudet |
collection | DOAJ |
description | The role of community manager in organizations is not just about managing reputations and brands. Their role can also include formatting a socio-technical environment that allows employees to carry out their work. Here we will discuss the topic of community management in terms of internal communication, or managerial. We’ll specifically examine the hypothesis that community manager participates in organizational knowledge capitalization process. Organizational knowledge is distributed in socio-technical systems. So, we’ll discuss the concept of technical memory to see how technical objects participate in capitalization of knowledge and therefore the community management practices. |
format | Article |
id | doaj-art-321b4579045b4d9b91db0de63d99a717 |
institution | Kabale University |
issn | 2368-9587 |
language | English |
publishDate | 2017-03-01 |
publisher | Université du Québec à Montréal |
record_format | Article |
series | Communiquer |
spelling | doaj-art-321b4579045b4d9b91db0de63d99a7172025-01-13T13:44:39ZengUniversité du Québec à MontréalCommuniquer2368-95872017-03-0119799010.4000/communiquer.2223Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniquesBruno ChaudetThe role of community manager in organizations is not just about managing reputations and brands. Their role can also include formatting a socio-technical environment that allows employees to carry out their work. Here we will discuss the topic of community management in terms of internal communication, or managerial. We’ll specifically examine the hypothesis that community manager participates in organizational knowledge capitalization process. Organizational knowledge is distributed in socio-technical systems. So, we’ll discuss the concept of technical memory to see how technical objects participate in capitalization of knowledge and therefore the community management practices.https://journals.openedition.org/communiquer/2223knowledge managementorganizational memorycollaborative platformrationality |
spellingShingle | Bruno Chaudet Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques Communiquer knowledge management organizational memory collaborative platform rationality |
title | Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques |
title_full | Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques |
title_fullStr | Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques |
title_full_unstemmed | Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques |
title_short | Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques |
title_sort | le community manager a l epreuve de la capitalisation des connaissances et des memoires techniques |
topic | knowledge management organizational memory collaborative platform rationality |
url | https://journals.openedition.org/communiquer/2223 |
work_keys_str_mv | AT brunochaudet lecommunitymanageralepreuvedelacapitalisationdesconnaissancesetdesmemoirestechniques |