Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques

The role of community manager in organizations is not just about managing reputations and brands. Their role can also include formatting a socio-technical environment that allows employees to carry out their work. Here we will discuss the topic of community management in terms of internal communicat...

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Main Author: Bruno Chaudet
Format: Article
Language:English
Published: Université du Québec à Montréal 2017-03-01
Series:Communiquer
Subjects:
Online Access:https://journals.openedition.org/communiquer/2223
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author Bruno Chaudet
author_facet Bruno Chaudet
author_sort Bruno Chaudet
collection DOAJ
description The role of community manager in organizations is not just about managing reputations and brands. Their role can also include formatting a socio-technical environment that allows employees to carry out their work. Here we will discuss the topic of community management in terms of internal communication, or managerial. We’ll specifically examine the hypothesis that community manager participates in organizational knowledge capitalization process. Organizational knowledge is distributed in socio-technical systems. So, we’ll discuss the concept of technical memory to see how technical objects participate in capitalization of knowledge and therefore the community management practices.
format Article
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institution Kabale University
issn 2368-9587
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publisher Université du Québec à Montréal
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series Communiquer
spelling doaj-art-321b4579045b4d9b91db0de63d99a7172025-01-13T13:44:39ZengUniversité du Québec à MontréalCommuniquer2368-95872017-03-0119799010.4000/communiquer.2223Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniquesBruno ChaudetThe role of community manager in organizations is not just about managing reputations and brands. Their role can also include formatting a socio-technical environment that allows employees to carry out their work. Here we will discuss the topic of community management in terms of internal communication, or managerial. We’ll specifically examine the hypothesis that community manager participates in organizational knowledge capitalization process. Organizational knowledge is distributed in socio-technical systems. So, we’ll discuss the concept of technical memory to see how technical objects participate in capitalization of knowledge and therefore the community management practices.https://journals.openedition.org/communiquer/2223knowledge managementorganizational memorycollaborative platformrationality
spellingShingle Bruno Chaudet
Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques
Communiquer
knowledge management
organizational memory
collaborative platform
rationality
title Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques
title_full Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques
title_fullStr Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques
title_full_unstemmed Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques
title_short Le community manager à l’épreuve de la capitalisation des connaissances et des mémoires techniques
title_sort le community manager a l epreuve de la capitalisation des connaissances et des memoires techniques
topic knowledge management
organizational memory
collaborative platform
rationality
url https://journals.openedition.org/communiquer/2223
work_keys_str_mv AT brunochaudet lecommunitymanageralepreuvedelacapitalisationdesconnaissancesetdesmemoirestechniques