Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis

Integrating Artificial Intelligence (AI) into marketing has revolutionised this field, offering new avenues of innovation and efficacy. This study aims to unveil the prevailing trends and patterns within the current academic literature about AI applications in Marketing and propose future research d...

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Main Authors: Paulo Rita, Wajdy Omran, Ricardo F. Ramos, Tânia Costa
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2025-01-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/2875
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author Paulo Rita
Wajdy Omran
Ricardo F. Ramos
Tânia Costa
author_facet Paulo Rita
Wajdy Omran
Ricardo F. Ramos
Tânia Costa
author_sort Paulo Rita
collection DOAJ
description Integrating Artificial Intelligence (AI) into marketing has revolutionised this field, offering new avenues of innovation and efficacy. This study aims to unveil the prevailing trends and patterns within the current academic literature about AI applications in Marketing and propose future research directions. The study conducted a comprehensive review by analysing 2,255 articles from the Scopus database from 1980 to 2022, employing a Text Mining approach and Latent Dirichlet Allocation (LDA) topic modelling. The findings suggest trends in research topics of Learning Models, Expert Systems, Natural Language Processing, Social Media, and Consumer Centricity. Outlier topics related to Health, Market Forecast, and Technology Impact on Youth have caught the researchers’ attention. The associated challenges and risks, ethical considerations, and practical implications were presented for each topic. This study develops literature on AI-driven marketing by unearthing the trend topics and suggesting a research agenda. At the same time, it offers actionable insights for businesses to enhance consumer engagement and ethical AI adoption in marketing practices.
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spelling doaj-art-2eb0813a7fc7452dbe3a5b60159626442025-01-08T14:44:36ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662025-01-012113955Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis Paulo Rita 0Wajdy Omran 1Ricardo F. Ramos 2Tânia Costa 3NOVA Information Management School (NOVA IMS), Lisbon, Portugal University of Minho, Faculty of Economics and Management, Portugal Instituto Politécnico de Coimbra, ESTGOH, Portugal NOVA Information Management School (NOVA IMS), Lisbon, Portugal Integrating Artificial Intelligence (AI) into marketing has revolutionised this field, offering new avenues of innovation and efficacy. This study aims to unveil the prevailing trends and patterns within the current academic literature about AI applications in Marketing and propose future research directions. The study conducted a comprehensive review by analysing 2,255 articles from the Scopus database from 1980 to 2022, employing a Text Mining approach and Latent Dirichlet Allocation (LDA) topic modelling. The findings suggest trends in research topics of Learning Models, Expert Systems, Natural Language Processing, Social Media, and Consumer Centricity. Outlier topics related to Health, Market Forecast, and Technology Impact on Youth have caught the researchers’ attention. The associated challenges and risks, ethical considerations, and practical implications were presented for each topic. This study develops literature on AI-driven marketing by unearthing the trend topics and suggesting a research agenda. At the same time, it offers actionable insights for businesses to enhance consumer engagement and ethical AI adoption in marketing practices.https://www.tmstudies.net/index.php/ectms/article/view/2875artificial intelligence (ai)marketingliterature analysistext miningtopic modelling
spellingShingle Paulo Rita
Wajdy Omran
Ricardo F. Ramos
Tânia Costa
Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis
Tourism & Management Studies
artificial intelligence (ai)
marketing
literature analysis
text mining
topic modelling
title Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis
title_full Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis
title_fullStr Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis
title_full_unstemmed Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis
title_short Exploring the Applications of Artificial Intelligence in Marketing: A Topic Modelling Analysis
title_sort exploring the applications of artificial intelligence in marketing a topic modelling analysis
topic artificial intelligence (ai)
marketing
literature analysis
text mining
topic modelling
url https://www.tmstudies.net/index.php/ectms/article/view/2875
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