A Structural Model for Customer Perceived Value in E-banking Service

The primary goal of this research was to investigate the evolution of customer perceived value in the e-banking service industry through understanding the impacts of service quality dimensions and perceived risk. This study used the convenience sampling technique to survey 700 bank customers in Camb...

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Bibliographic Details
Main Authors: Long Kim, Teerasak Jindabot, Sook Fern Yeo, Kanyanit Wichianrat
Format: Article
Language:English
Published: SAGE Publishing 2025-09-01
Series:Vikalpa
Online Access:https://doi.org/10.1177/02560909251348705
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