Research and application practice of knowledge graph technology system for telecom-operators
Knowledge graph plays an important role in knowledge search, work order processing, intelligent service, fault analysis and other fields of China Mobile business and maintenance scenario.The knowledge graph technology system of China Mobile was systematically studied.Based on application scenarios a...
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| Format: | Article |
| Language: | zho |
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Beijing Xintong Media Co., Ltd
2022-08-01
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| Series: | Dianxin kexue |
| Subjects: | |
| Online Access: | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2022145/ |
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| _version_ | 1841530651947302912 |
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| author | Dongming ZHAO |
| author_facet | Dongming ZHAO |
| author_sort | Dongming ZHAO |
| collection | DOAJ |
| description | Knowledge graph plays an important role in knowledge search, work order processing, intelligent service, fault analysis and other fields of China Mobile business and maintenance scenario.The knowledge graph technology system of China Mobile was systematically studied.Based on application scenarios and service objects, it can be divided into question ＆amp; answer retrieval knowledge graph, work-order analysis knowledge graph, system operation and maintenance knowledge graph and business operation knowledge graph.The technical architecture, business architecture and construction methods were introduced, and the planning goal of the evolution and development of knowledge graph was ultimately leaded. |
| format | Article |
| id | doaj-art-2b6b50b5c65544ca8b20d778c8660328 |
| institution | Kabale University |
| issn | 1000-0801 |
| language | zho |
| publishDate | 2022-08-01 |
| publisher | Beijing Xintong Media Co., Ltd |
| record_format | Article |
| series | Dianxin kexue |
| spelling | doaj-art-2b6b50b5c65544ca8b20d778c86603282025-01-15T03:00:20ZzhoBeijing Xintong Media Co., LtdDianxin kexue1000-08012022-08-013815116259578796Research and application practice of knowledge graph technology system for telecom-operatorsDongming ZHAOKnowledge graph plays an important role in knowledge search, work order processing, intelligent service, fault analysis and other fields of China Mobile business and maintenance scenario.The knowledge graph technology system of China Mobile was systematically studied.Based on application scenarios and service objects, it can be divided into question ＆amp; answer retrieval knowledge graph, work-order analysis knowledge graph, system operation and maintenance knowledge graph and business operation knowledge graph.The technical architecture, business architecture and construction methods were introduced, and the planning goal of the evolution and development of knowledge graph was ultimately leaded.http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2022145/knowledge graphcognitive networkintelligence question and answerinformation retrievalintelligent operation and maintenance |
| spellingShingle | Dongming ZHAO Research and application practice of knowledge graph technology system for telecom-operators Dianxin kexue knowledge graph cognitive network intelligence question and answer information retrieval intelligent operation and maintenance |
| title | Research and application practice of knowledge graph technology system for telecom-operators |
| title_full | Research and application practice of knowledge graph technology system for telecom-operators |
| title_fullStr | Research and application practice of knowledge graph technology system for telecom-operators |
| title_full_unstemmed | Research and application practice of knowledge graph technology system for telecom-operators |
| title_short | Research and application practice of knowledge graph technology system for telecom-operators |
| title_sort | research and application practice of knowledge graph technology system for telecom operators |
| topic | knowledge graph cognitive network intelligence question and answer information retrieval intelligent operation and maintenance |
| url | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2022145/ |
| work_keys_str_mv | AT dongmingzhao researchandapplicationpracticeofknowledgegraphtechnologysystemfortelecomoperators |