Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional study

Introduction: Burnout is a significant issue among healthcare professionals, primarily including doctors, nurses and pharmacists. This study aimed to identify the factors contributing to burnout and the coping mechanisms employed by healthcare professionals working in a public hospital in Malaysia....

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Main Authors: Nuratikah Adillah Rezuan, Aina Amanina Abdul Jalil, Zakiah Mohd Noordin
Format: Article
Language:English
Published: Academy of Family Physicians of Malaysia 2025-04-01
Series:Malaysian Family Physician
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Online Access:https://e-mfp.org/wp-content/uploads/20.19_18Apr2025.pdf
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author Nuratikah Adillah Rezuan
Aina Amanina Abdul Jalil
Zakiah Mohd Noordin
author_facet Nuratikah Adillah Rezuan
Aina Amanina Abdul Jalil
Zakiah Mohd Noordin
author_sort Nuratikah Adillah Rezuan
collection DOAJ
description Introduction: Burnout is a significant issue among healthcare professionals, primarily including doctors, nurses and pharmacists. This study aimed to identify the factors contributing to burnout and the coping mechanisms employed by healthcare professionals working in a public hospital in Malaysia. Methods: This study used an analytic observational method with a cross-sectional design, collecting data via online and printed questionnaires. Healthcare professionals from Hospital Raja Permaisuri Bainun were recruited through non-probability convenience and snowball sampling. Descriptive statistics were utilised to analyse the prevalence of and coping mechanisms against mental and psychological burnout, while Pearson’s chi-square and inferential statistics were used to identify the association between burnout and socio-demographic factors such as age, sex and educational level, with P-values of <0.05 indicating statistical significance. Results: Approximately 54.7% of the participants had moderate burnout. The majority experienced personal and work-related burnout (81.9%) and patient-related burnout (85.5%). Significant associations were found between burnout and age (P<0.001). Religion was the most commonly utilised coping mechanism by the participants. Conclusion: The results underscore the urgent need for government institutions to implement targeted interventions and training programmes aimed at addressing burnout among healthcare professionals. Focusing on these issues can enhance mental health support, improve job satisfaction and ultimately ensure better patient care outcomes.
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series Malaysian Family Physician
spelling doaj-art-29dca460edc74db89f59afdcd042a4a72025-08-20T03:53:13ZengAcademy of Family Physicians of MalaysiaMalaysian Family Physician1985-22742025-04-01201910.51866/oa.755Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional studyNuratikah Adillah RezuanAina Amanina Abdul JalilZakiah Mohd NoordinIntroduction: Burnout is a significant issue among healthcare professionals, primarily including doctors, nurses and pharmacists. This study aimed to identify the factors contributing to burnout and the coping mechanisms employed by healthcare professionals working in a public hospital in Malaysia. Methods: This study used an analytic observational method with a cross-sectional design, collecting data via online and printed questionnaires. Healthcare professionals from Hospital Raja Permaisuri Bainun were recruited through non-probability convenience and snowball sampling. Descriptive statistics were utilised to analyse the prevalence of and coping mechanisms against mental and psychological burnout, while Pearson’s chi-square and inferential statistics were used to identify the association between burnout and socio-demographic factors such as age, sex and educational level, with P-values of <0.05 indicating statistical significance. Results: Approximately 54.7% of the participants had moderate burnout. The majority experienced personal and work-related burnout (81.9%) and patient-related burnout (85.5%). Significant associations were found between burnout and age (P<0.001). Religion was the most commonly utilised coping mechanism by the participants. Conclusion: The results underscore the urgent need for government institutions to implement targeted interventions and training programmes aimed at addressing burnout among healthcare professionals. Focusing on these issues can enhance mental health support, improve job satisfaction and ultimately ensure better patient care outcomes.https://e-mfp.org/wp-content/uploads/20.19_18Apr2025.pdfburnouthealthcare professionalscopingmental health
spellingShingle Nuratikah Adillah Rezuan
Aina Amanina Abdul Jalil
Zakiah Mohd Noordin
Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional study
Malaysian Family Physician
burnout
healthcare professionals
coping
mental health
title Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional study
title_full Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional study
title_fullStr Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional study
title_full_unstemmed Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional study
title_short Prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a Malaysian public hospital: A cross-sectional study
title_sort prevalence of and coping mechanisms against mental and psychological burnout among healthcare professionals in a malaysian public hospital a cross sectional study
topic burnout
healthcare professionals
coping
mental health
url https://e-mfp.org/wp-content/uploads/20.19_18Apr2025.pdf
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AT zakiahmohdnoordin prevalenceofandcopingmechanismsagainstmentalandpsychologicalburnoutamonghealthcareprofessionalsinamalaysianpublichospitalacrosssectionalstudy