Non-verbal communication questionnaire: a measure to assess effective interaction

In five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-ver...

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Main Authors: Maryam Khan, Sana Zeb, Rabia Batool, Agata Gasiorowska
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-01-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1409675/full
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author Maryam Khan
Sana Zeb
Rabia Batool
Agata Gasiorowska
author_facet Maryam Khan
Sana Zeb
Rabia Batool
Agata Gasiorowska
author_sort Maryam Khan
collection DOAJ
description In five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-verbal cues, are based on Khan and Zeb's (2021) version of the 10-part model of non-verbal communication. Study 1 reports the development of the NVCQ and provides initial support for the factorial structure of the measure in a Pakistani sample. Studies 2 and 3 confirmed the factorial structure and demonstrated the construct validity of the NVCQ. A preregistered Study 4 confirmed the factorial structure in a Polish sample, and provided additional support for the construct validity of the measure, while Study 5 demonstrated its adequate test–retest reliability. We conclude that the NVCQ is a psychometrically sound instrument for assessing effective communication that incorporates non-verbal aspects in every domain of life, from clinical to research settings.
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spelling doaj-art-29cead0c0f83409b82f27686f94fd1d22025-01-08T06:11:48ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-01-011510.3389/fpsyg.2024.14096751409675Non-verbal communication questionnaire: a measure to assess effective interactionMaryam Khan0Sana Zeb1Rabia Batool2Agata Gasiorowska3Faculty of Psychology, SWPS University, Wroclaw, PolandSchool of Economics, Quaid-i-Azam University, Islamabad, PakistanDepartment of Psychology, Muslim Youth University, Islamabad, PakistanFaculty of Psychology, SWPS University, Wroclaw, PolandIn five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-verbal cues, are based on Khan and Zeb's (2021) version of the 10-part model of non-verbal communication. Study 1 reports the development of the NVCQ and provides initial support for the factorial structure of the measure in a Pakistani sample. Studies 2 and 3 confirmed the factorial structure and demonstrated the construct validity of the NVCQ. A preregistered Study 4 confirmed the factorial structure in a Polish sample, and provided additional support for the construct validity of the measure, while Study 5 demonstrated its adequate test–retest reliability. We conclude that the NVCQ is a psychometrically sound instrument for assessing effective communication that incorporates non-verbal aspects in every domain of life, from clinical to research settings.https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1409675/fulldiscouraging cuesencouraging cueseffective communicationhuman interactionnon-verbal communication
spellingShingle Maryam Khan
Sana Zeb
Rabia Batool
Agata Gasiorowska
Non-verbal communication questionnaire: a measure to assess effective interaction
Frontiers in Psychology
discouraging cues
encouraging cues
effective communication
human interaction
non-verbal communication
title Non-verbal communication questionnaire: a measure to assess effective interaction
title_full Non-verbal communication questionnaire: a measure to assess effective interaction
title_fullStr Non-verbal communication questionnaire: a measure to assess effective interaction
title_full_unstemmed Non-verbal communication questionnaire: a measure to assess effective interaction
title_short Non-verbal communication questionnaire: a measure to assess effective interaction
title_sort non verbal communication questionnaire a measure to assess effective interaction
topic discouraging cues
encouraging cues
effective communication
human interaction
non-verbal communication
url https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1409675/full
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