ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations
The effects of ISO 9001 quality certification process inside an organization may be considered on a wide range. This article places this phenomenon under a theoretical perspective and aims to analyze the impact of ISO 9001 quality standard on business performance according to the financial informati...
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| Format: | Article |
| Language: | English |
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Editura ASE
2013-03-01
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| Series: | Revista de Management Comparat International |
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| Online Access: | https://www.rmci.ase.ro/no14vol1/02.pdf |
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| _version_ | 1846138966500179968 |
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| author | Alcina Augusta de SENA PORTUGAL DÍAS Iñaki HERAS-SAIZARBITORIA |
| author_facet | Alcina Augusta de SENA PORTUGAL DÍAS Iñaki HERAS-SAIZARBITORIA |
| author_sort | Alcina Augusta de SENA PORTUGAL DÍAS |
| collection | DOAJ |
| description | The effects of ISO 9001 quality certification process inside an organization may be considered on a wide range. This article places this phenomenon under a theoretical perspective and aims to analyze the impact of ISO 9001 quality standard on business performance according to the financial information data. More specifically, the impact of ISO 9001on productivity, business value and increase on sales is viewed through an econometric model of analysis concerning a panel data of Portuguese companies from the agro-food and to the construction sector. This analysis has presented interesting different results and in brief revealed that it may not be deterministically ascertained a direct connection between ISO 9001 certification and the improvement on business performance. Many other variables are committed to its success. |
| format | Article |
| id | doaj-art-2941ed4f3ca24f328e8596b5575b743e |
| institution | Kabale University |
| issn | 1582-3458 2601-0968 |
| language | English |
| publishDate | 2013-03-01 |
| publisher | Editura ASE |
| record_format | Article |
| series | Revista de Management Comparat International |
| spelling | doaj-art-2941ed4f3ca24f328e8596b5575b743e2024-12-06T13:50:07ZengEditura ASERevista de Management Comparat International1582-34582601-09682013-03-011411432ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations Alcina Augusta de SENA PORTUGAL DÍAS0Iñaki HERAS-SAIZARBITORIA 1Polytechnic Institute of Porto – IPP The University of the Basque Country UPV/EHU The effects of ISO 9001 quality certification process inside an organization may be considered on a wide range. This article places this phenomenon under a theoretical perspective and aims to analyze the impact of ISO 9001 quality standard on business performance according to the financial information data. More specifically, the impact of ISO 9001on productivity, business value and increase on sales is viewed through an econometric model of analysis concerning a panel data of Portuguese companies from the agro-food and to the construction sector. This analysis has presented interesting different results and in brief revealed that it may not be deterministically ascertained a direct connection between ISO 9001 certification and the improvement on business performance. Many other variables are committed to its success. https://www.rmci.ase.ro/no14vol1/02.pdfiso 9001business performanceproductivityportugal |
| spellingShingle | Alcina Augusta de SENA PORTUGAL DÍAS Iñaki HERAS-SAIZARBITORIA ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations Revista de Management Comparat International iso 9001 business performance productivity portugal |
| title | ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations |
| title_full | ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations |
| title_fullStr | ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations |
| title_full_unstemmed | ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations |
| title_short | ISO 9001 and Business Performance: A Quantitative Study in Portuguese Organizations |
| title_sort | iso 9001 and business performance a quantitative study in portuguese organizations |
| topic | iso 9001 business performance productivity portugal |
| url | https://www.rmci.ase.ro/no14vol1/02.pdf |
| work_keys_str_mv | AT alcinaaugustadesenaportugaldias iso9001andbusinessperformanceaquantitativestudyinportugueseorganizations AT inakiherassaizarbitoria iso9001andbusinessperformanceaquantitativestudyinportugueseorganizations |