Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theory

This study examined purchasing outlets, consumer satisfaction, preferences for enhanced chicken egg attributes in Ghana, and the determining factors. Notwithstanding the several studies on the pattern, preferences and consumption of eggs, studies on preferences of chicken eggs in Ghana are very limi...

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Main Authors: Bismark Amfo, Richard Kwasi Bannor, Abigail Oparebea Boateng, Helena Oppong-Kyeremeh
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Food & Agriculture
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311932.2024.2340156
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author Bismark Amfo
Richard Kwasi Bannor
Abigail Oparebea Boateng
Helena Oppong-Kyeremeh
author_facet Bismark Amfo
Richard Kwasi Bannor
Abigail Oparebea Boateng
Helena Oppong-Kyeremeh
author_sort Bismark Amfo
collection DOAJ
description This study examined purchasing outlets, consumer satisfaction, preferences for enhanced chicken egg attributes in Ghana, and the determining factors. Notwithstanding the several studies on the pattern, preferences and consumption of eggs, studies on preferences of chicken eggs in Ghana are very limited. Thus, this study extends the theory of reasoned action by integrating the attribute construct of means-end theory to analyze consumers’ preferences for enhanced attributes of chicken eggs (by focusing on demographics, attitudes, subjective norms and attributes). Using the closed-ended contingent valuation method, primary data was compiled from 200 chicken egg consumers. Likert scale, truncated and ordered probit regressions were applied. Retailers, farmers and food vendors are major purchase outlets for chicken eggs. Consumers were unsatisfied with chicken egg price, neatness, hygiene of vending surroundings, size and customer care. Nonetheless, they were satisfied with eggshell hardness, absence of cracks, packaging, consistency in supply, and certification by authorities. Most consumers were willing to pay higher prices for chicken eggs with enhanced attributes. Willingness to pay (WTP) ranged from 10–80% increase in market price, with an average of 33%. Demographic, attitudinal and subjective-norm characteristics, and satisfaction with chicken egg attributes influence WTP. Low satisfaction with specific chicken egg attributes and high WTP suggest a good market potential for enhanced chicken egg attributes.
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issn 2331-1932
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publishDate 2024-12-01
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series Cogent Food & Agriculture
spelling doaj-art-27cf25a7f36b4db99e169c05af3af99d2024-12-13T09:52:52ZengTaylor & Francis GroupCogent Food & Agriculture2331-19322024-12-0110110.1080/23311932.2024.2340156Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theoryBismark Amfo0Richard Kwasi Bannor1Abigail Oparebea Boateng2Helena Oppong-Kyeremeh3Department of Agricultural and Resource Economics, University of Energy and Natural Resources (UENR), Sunyani, GhanaDepartment of Agribusiness Management and Consumer Studies, University of Energy and Natural Resources (UENR), Sunyani, GhanaDepartment of Agribusiness Management and Consumer Studies, University of Energy and Natural Resources (UENR), Sunyani, GhanaDepartment of Agribusiness Management and Consumer Studies, University of Energy and Natural Resources (UENR), Sunyani, GhanaThis study examined purchasing outlets, consumer satisfaction, preferences for enhanced chicken egg attributes in Ghana, and the determining factors. Notwithstanding the several studies on the pattern, preferences and consumption of eggs, studies on preferences of chicken eggs in Ghana are very limited. Thus, this study extends the theory of reasoned action by integrating the attribute construct of means-end theory to analyze consumers’ preferences for enhanced attributes of chicken eggs (by focusing on demographics, attitudes, subjective norms and attributes). Using the closed-ended contingent valuation method, primary data was compiled from 200 chicken egg consumers. Likert scale, truncated and ordered probit regressions were applied. Retailers, farmers and food vendors are major purchase outlets for chicken eggs. Consumers were unsatisfied with chicken egg price, neatness, hygiene of vending surroundings, size and customer care. Nonetheless, they were satisfied with eggshell hardness, absence of cracks, packaging, consistency in supply, and certification by authorities. Most consumers were willing to pay higher prices for chicken eggs with enhanced attributes. Willingness to pay (WTP) ranged from 10–80% increase in market price, with an average of 33%. Demographic, attitudinal and subjective-norm characteristics, and satisfaction with chicken egg attributes influence WTP. Low satisfaction with specific chicken egg attributes and high WTP suggest a good market potential for enhanced chicken egg attributes.https://www.tandfonline.com/doi/10.1080/23311932.2024.2340156Purchase outletsconsumer satisfactionenhanced chicken egg attributesextended theory of reasoned actionmeans-end theoryM. Luisa Escudero-Gilete, Universidad de Sevilla, Spain
spellingShingle Bismark Amfo
Richard Kwasi Bannor
Abigail Oparebea Boateng
Helena Oppong-Kyeremeh
Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theory
Cogent Food & Agriculture
Purchase outlets
consumer satisfaction
enhanced chicken egg attributes
extended theory of reasoned action
means-end theory
M. Luisa Escudero-Gilete, Universidad de Sevilla, Spain
title Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theory
title_full Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theory
title_fullStr Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theory
title_full_unstemmed Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theory
title_short Consumer satisfaction and preferences for enhanced chicken egg attributes in Ghana: an application of extended theory of reasoned action and means-end theory
title_sort consumer satisfaction and preferences for enhanced chicken egg attributes in ghana an application of extended theory of reasoned action and means end theory
topic Purchase outlets
consumer satisfaction
enhanced chicken egg attributes
extended theory of reasoned action
means-end theory
M. Luisa Escudero-Gilete, Universidad de Sevilla, Spain
url https://www.tandfonline.com/doi/10.1080/23311932.2024.2340156
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