Research and Application of IT Indicator Management Oriented User Experience
To evaluate the user experience of IT systems, building up a user experience oriented IT key performance indicator architecture, which is the foundation of transferring the IT management from the infrastructure monitoring and analysis to service monitoring and analysis. Based on the lot of real worl...
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| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | zho |
| Published: |
Beijing Xintong Media Co., Ltd
2014-04-01
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| Series: | Dianxin kexue |
| Subjects: | |
| Online Access: | http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2014.04.022/ |
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| _version_ | 1841529316119150592 |
|---|---|
| author | Wenfeng Lin Guowen Huang |
| author_facet | Wenfeng Lin Guowen Huang |
| author_sort | Wenfeng Lin |
| collection | DOAJ |
| description | To evaluate the user experience of IT systems, building up a user experience oriented IT key performance indicator architecture, which is the foundation of transferring the IT management from the infrastructure monitoring and analysis to service monitoring and analysis. Based on the lot of real world's new requirements of the IT service management, the architecture of user experience oriented IT key performance indicator was analyzed and designed, and an application management effectiveness platform or system was implemented, via the platform, could automatically and effectively monitor and analyze the IT systems. |
| format | Article |
| id | doaj-art-252c010e7ed54230a654a3148e2b4f91 |
| institution | Kabale University |
| issn | 1000-0801 |
| language | zho |
| publishDate | 2014-04-01 |
| publisher | Beijing Xintong Media Co., Ltd |
| record_format | Article |
| series | Dianxin kexue |
| spelling | doaj-art-252c010e7ed54230a654a3148e2b4f912025-01-15T03:20:09ZzhoBeijing Xintong Media Co., LtdDianxin kexue1000-08012014-04-013015015659622627Research and Application of IT Indicator Management Oriented User ExperienceWenfeng LinGuowen HuangTo evaluate the user experience of IT systems, building up a user experience oriented IT key performance indicator architecture, which is the foundation of transferring the IT management from the infrastructure monitoring and analysis to service monitoring and analysis. Based on the lot of real world's new requirements of the IT service management, the architecture of user experience oriented IT key performance indicator was analyzed and designed, and an application management effectiveness platform or system was implemented, via the platform, could automatically and effectively monitor and analyze the IT systems.http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2014.04.022/user experienceIT indicatormonitoringindicator model |
| spellingShingle | Wenfeng Lin Guowen Huang Research and Application of IT Indicator Management Oriented User Experience Dianxin kexue user experience IT indicator monitoring indicator model |
| title | Research and Application of IT Indicator Management Oriented User Experience |
| title_full | Research and Application of IT Indicator Management Oriented User Experience |
| title_fullStr | Research and Application of IT Indicator Management Oriented User Experience |
| title_full_unstemmed | Research and Application of IT Indicator Management Oriented User Experience |
| title_short | Research and Application of IT Indicator Management Oriented User Experience |
| title_sort | research and application of it indicator management oriented user experience |
| topic | user experience IT indicator monitoring indicator model |
| url | http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2014.04.022/ |
| work_keys_str_mv | AT wenfenglin researchandapplicationofitindicatormanagementorienteduserexperience AT guowenhuang researchandapplicationofitindicatormanagementorienteduserexperience |