Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020

Background Telemedicine enables new forms of medical consultation and is expanding worldwide. Patients in sub-Saharan Africa could potentially benefit substantially from telemedicine. Objective To improve primary healthcare services, especially referrals to the district hospital, for the population...

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Main Authors: Jules Diaka, Wim Van Damme, Felipe Sere, Lenka Benova, Willem van de Put, Steven Serneels
Format: Article
Language:English
Published: Taylor & Francis Group 2021-01-01
Series:Global Health Action
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Online Access:http://dx.doi.org/10.1080/16549716.2021.2004729
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author Jules Diaka
Wim Van Damme
Felipe Sere
Lenka Benova
Willem van de Put
Steven Serneels
author_facet Jules Diaka
Wim Van Damme
Felipe Sere
Lenka Benova
Willem van de Put
Steven Serneels
author_sort Jules Diaka
collection DOAJ
description Background Telemedicine enables new forms of medical consultation and is expanding worldwide. Patients in sub-Saharan Africa could potentially benefit substantially from telemedicine. Objective To improve primary healthcare services, especially referrals to the district hospital, for the population in three health centres in the rural district Kingandu in the Democratic Republic of the Congo (DRC) by introducing Smart Glasses, and leveraging them for telemedicine. Methods The project involved the design and introduction of an intervention combining community engagement with technological innovation (Smart Glasses, communication equipment, moto-ambulances, and new diagnostic tests), and with staff training. Utilisation of the intervention, use of the health centres, and referrals to the hospital were monitored through the routine health information system and project-specific registers. Key stakeholders were interviewed and the project costs were analysed. Results The use cases for the intervention were defined in consultation with the stakeholders. Smart Glasses were used in 10% of consultations in the health centres mostly for advice during curative consultations. The total number of consultations increased significantly in the intervention health centres. The number of referrals to the hospital remained stable, but an increased proportion effectively arrived in the hospital. The Smart Glasses and moto-ambulance greatly facilitated emergency referrals, often requiring a potentially life-saving intervention in the hospital. All stakeholders involved highly valued the intervention. Conclusion Telemedicine can contribute to improving primary healthcare services in a remote rural area, as part of a more comprehensive intervention and with intensive participation of all stakeholders. It can increase acceptability and use of the existing services; improve diagnosis, treatment, and referral of patients; and can also facilitate on-the-job training and supportive supervision.
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spelling doaj-art-20644cad1d6f4b3584d973721e5ec1302025-08-20T03:46:52ZengTaylor & Francis GroupGlobal Health Action1654-98802021-01-0114110.1080/16549716.2021.20047292004729Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020Jules Diaka0Wim Van Damme1Felipe Sere2Lenka Benova3Willem van de Put4Steven Serneels5MemisaInstitute of Tropical MedicineMemisaInstitute of Tropical MedicineInstitute of Tropical MedicineChair and Co-founder IristickBackground Telemedicine enables new forms of medical consultation and is expanding worldwide. Patients in sub-Saharan Africa could potentially benefit substantially from telemedicine. Objective To improve primary healthcare services, especially referrals to the district hospital, for the population in three health centres in the rural district Kingandu in the Democratic Republic of the Congo (DRC) by introducing Smart Glasses, and leveraging them for telemedicine. Methods The project involved the design and introduction of an intervention combining community engagement with technological innovation (Smart Glasses, communication equipment, moto-ambulances, and new diagnostic tests), and with staff training. Utilisation of the intervention, use of the health centres, and referrals to the hospital were monitored through the routine health information system and project-specific registers. Key stakeholders were interviewed and the project costs were analysed. Results The use cases for the intervention were defined in consultation with the stakeholders. Smart Glasses were used in 10% of consultations in the health centres mostly for advice during curative consultations. The total number of consultations increased significantly in the intervention health centres. The number of referrals to the hospital remained stable, but an increased proportion effectively arrived in the hospital. The Smart Glasses and moto-ambulance greatly facilitated emergency referrals, often requiring a potentially life-saving intervention in the hospital. All stakeholders involved highly valued the intervention. Conclusion Telemedicine can contribute to improving primary healthcare services in a remote rural area, as part of a more comprehensive intervention and with intensive participation of all stakeholders. It can increase acceptability and use of the existing services; improve diagnosis, treatment, and referral of patients; and can also facilitate on-the-job training and supportive supervision.http://dx.doi.org/10.1080/16549716.2021.2004729health systemsub-saharan africadigital healthreferralrural health
spellingShingle Jules Diaka
Wim Van Damme
Felipe Sere
Lenka Benova
Willem van de Put
Steven Serneels
Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020
Global Health Action
health system
sub-saharan africa
digital health
referral
rural health
title Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020
title_full Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020
title_fullStr Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020
title_full_unstemmed Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020
title_short Leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district, Kingandu, DRC, 2019–2020
title_sort leveraging smart glasses for telemedicine to improve primary healthcare services and referrals in a remote rural district kingandu drc 2019 2020
topic health system
sub-saharan africa
digital health
referral
rural health
url http://dx.doi.org/10.1080/16549716.2021.2004729
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