Consistency of expert product reviews: an application to wine guides

Purpose. The purpose of this study is to examine the internal consistency of wine guides by comparing the judgements of expert wine tasters and reviewers. A classification of wines is provided to establish whether expert reviews of similar wines are coherent. Design/methodology/approach. Sentiment a...

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Main Authors: Gabriel I. Penagos-Londoño, Felipe Ruiz-Moreno, Ricardo Sellers-Rubio, Salvador Del Barrio-García, Ana B. Casado-Díaz
Format: Article
Language:English
Published: Firenze University Press 2022-11-01
Series:Wine Economics and Policy
Subjects:
Online Access:https://oaj.fupress.net/index.php/wep/article/view/12400
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author Gabriel I. Penagos-Londoño
Felipe Ruiz-Moreno
Ricardo Sellers-Rubio
Salvador Del Barrio-García
Ana B. Casado-Díaz
author_facet Gabriel I. Penagos-Londoño
Felipe Ruiz-Moreno
Ricardo Sellers-Rubio
Salvador Del Barrio-García
Ana B. Casado-Díaz
author_sort Gabriel I. Penagos-Londoño
collection DOAJ
description Purpose. The purpose of this study is to examine the internal consistency of wine guides by comparing the judgements of expert wine tasters and reviewers. A classification of wines is provided to establish whether expert reviews of similar wines are coherent. Design/methodology/approach. Sentiment analysis based on natural language processing techniques was used to compare quantitative and qualitative reviews between experts. In addition, a finite mixture model was used to classify wines into categories to analyse internal consistency between ratings. Findings. The results for a sample of more than 200,000 Wine Enthusiast ratings reveal significant differences between expert reviews. This finding indicates that there are no standard criteria for reviewing wines included in the guide. Originality. Wine guides are amongst the most widely used marketing resources in the wine industry. They provide a signal to consumers about the quality of wines, guiding their purchase decisions. They also influence the reputation of brands and the performance of companies producing these wines. The main contribution of this study is to propose a new way to compare the reviews of wine guide experts.
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institution Kabale University
issn 2213-3968
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language English
publishDate 2022-11-01
publisher Firenze University Press
record_format Article
series Wine Economics and Policy
spelling doaj-art-1fcc0eb2e75f4dfb83b3826b9a0e63392025-08-20T03:51:09ZengFirenze University PressWine Economics and Policy2213-39682212-97742022-11-0111210.36253/wep-12400Consistency of expert product reviews: an application to wine guidesGabriel I. Penagos-Londoño0Felipe Ruiz-Moreno1Ricardo Sellers-Rubio2Salvador Del Barrio-García3Ana B. Casado-Díaz4Pontificia Universidad Javeriana, Department of Economics, Carrera 7 No. 40-62, BogotaUniversity of Alicante, Department of Marketing, Crta. San Vicente s/n. 03690, AlicanteUniversity of Alicante, Department of Marketing, Crta. San Vicente s/n. 03690, AlicanteUniversity of Granada, Department of Marketing and Marketing Research, Campus Universitario de Cartuja, 18071, GranadaUniversity of Alicante, Department of Marketing, Crta. San Vicente s/n. 03690, AlicantePurpose. The purpose of this study is to examine the internal consistency of wine guides by comparing the judgements of expert wine tasters and reviewers. A classification of wines is provided to establish whether expert reviews of similar wines are coherent. Design/methodology/approach. Sentiment analysis based on natural language processing techniques was used to compare quantitative and qualitative reviews between experts. In addition, a finite mixture model was used to classify wines into categories to analyse internal consistency between ratings. Findings. The results for a sample of more than 200,000 Wine Enthusiast ratings reveal significant differences between expert reviews. This finding indicates that there are no standard criteria for reviewing wines included in the guide. Originality. Wine guides are amongst the most widely used marketing resources in the wine industry. They provide a signal to consumers about the quality of wines, guiding their purchase decisions. They also influence the reputation of brands and the performance of companies producing these wines. The main contribution of this study is to propose a new way to compare the reviews of wine guide experts. https://oaj.fupress.net/index.php/wep/article/view/12400reputationwineexperts ratingssentiment analysisfinite mixture modelwine guides
spellingShingle Gabriel I. Penagos-Londoño
Felipe Ruiz-Moreno
Ricardo Sellers-Rubio
Salvador Del Barrio-García
Ana B. Casado-Díaz
Consistency of expert product reviews: an application to wine guides
Wine Economics and Policy
reputation
wine
experts ratings
sentiment analysis
finite mixture model
wine guides
title Consistency of expert product reviews: an application to wine guides
title_full Consistency of expert product reviews: an application to wine guides
title_fullStr Consistency of expert product reviews: an application to wine guides
title_full_unstemmed Consistency of expert product reviews: an application to wine guides
title_short Consistency of expert product reviews: an application to wine guides
title_sort consistency of expert product reviews an application to wine guides
topic reputation
wine
experts ratings
sentiment analysis
finite mixture model
wine guides
url https://oaj.fupress.net/index.php/wep/article/view/12400
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