Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual Paper

The increased utilisation of social media platforms has been observed to influence consumer behaviour, particularly in online shopping context. This study aims to propose a conceptual framework regarding the factors influencing customer online buying behaviour on TikTok platform among younger genera...

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Main Authors: Farhan Nadia Bakly, Hamidah Md Yusop, Nurhayaty Abdullah, Nur Syahirah Mohd Lokman
Format: Article
Language:English
Published: UiTM Press 2024-11-01
Series:Journal of International Business, Economics and Entrepreneurship
Subjects:
Online Access:https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/3427
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author Farhan Nadia Bakly
Hamidah Md Yusop
Nurhayaty Abdullah
Nur Syahirah Mohd Lokman
author_facet Farhan Nadia Bakly
Hamidah Md Yusop
Nurhayaty Abdullah
Nur Syahirah Mohd Lokman
author_sort Farhan Nadia Bakly
collection DOAJ
description The increased utilisation of social media platforms has been observed to influence consumer behaviour, particularly in online shopping context. This study aims to propose a conceptual framework regarding the factors influencing customer online buying behaviour on TikTok platform among younger generations for a Malaysian fragrance company. The method used for this conceptual paper is based on the literature reviews from journal articles related with the keywords and research area. This study proposed a conceptual framework to further identify and analyse the influence of brand awareness, product variety and psychological factors on online buying behaviour on TikTok. The framework will serve as a guideline for future academic research and practical industry applications by enhancing understanding of online buying behaviour among younger consumers in Malaysia’ fragrance market. The framework will help to inform strategic decisions for businesses and provide border implications for leveraging TikTok as a platform for e-commerce growth in the region. 
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institution Kabale University
issn 2550-1429
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publishDate 2024-11-01
publisher UiTM Press
record_format Article
series Journal of International Business, Economics and Entrepreneurship
spelling doaj-art-1f25bcd64bfd4f82a75bea3f83cc64e92024-11-22T07:19:31ZengUiTM PressJournal of International Business, Economics and Entrepreneurship2550-14292024-11-0192Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual PaperFarhan Nadia Bakly0Hamidah Md Yusop1Nurhayaty Abdullah2Nur Syahirah Mohd Lokman3Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Selangor, MalaysiaArshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Selangor, MalaysiaArshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Selangor, MalaysiaArshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Selangor, MalaysiaThe increased utilisation of social media platforms has been observed to influence consumer behaviour, particularly in online shopping context. This study aims to propose a conceptual framework regarding the factors influencing customer online buying behaviour on TikTok platform among younger generations for a Malaysian fragrance company. The method used for this conceptual paper is based on the literature reviews from journal articles related with the keywords and research area. This study proposed a conceptual framework to further identify and analyse the influence of brand awareness, product variety and psychological factors on online buying behaviour on TikTok. The framework will serve as a guideline for future academic research and practical industry applications by enhancing understanding of online buying behaviour among younger consumers in Malaysia’ fragrance market. The framework will help to inform strategic decisions for businesses and provide border implications for leveraging TikTok as a platform for e-commerce growth in the region.  https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/3427online buying behaviourbrand awarenessproduct varietypsychological factors
spellingShingle Farhan Nadia Bakly
Hamidah Md Yusop
Nurhayaty Abdullah
Nur Syahirah Mohd Lokman
Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual Paper
Journal of International Business, Economics and Entrepreneurship
online buying behaviour
brand awareness
product variety
psychological factors
title Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual Paper
title_full Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual Paper
title_fullStr Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual Paper
title_full_unstemmed Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual Paper
title_short Consumer Online Buying Behavior on Social Media Platform in Malaysia: A Conceptual Paper
title_sort consumer online buying behavior on social media platform in malaysia a conceptual paper
topic online buying behaviour
brand awareness
product variety
psychological factors
url https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/3427
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AT hamidahmdyusop consumeronlinebuyingbehavioronsocialmediaplatforminmalaysiaaconceptualpaper
AT nurhayatyabdullah consumeronlinebuyingbehavioronsocialmediaplatforminmalaysiaaconceptualpaper
AT nursyahirahmohdlokman consumeronlinebuyingbehavioronsocialmediaplatforminmalaysiaaconceptualpaper