Older adults’ self-perception, technology anxiety, and intention to use digital public services

Abstract To improve the happiness of the older adults enjoying digital public services, this study examines the structural relationship among self-perception of aging, subjective well-being, technology anxiety, self-efficacy, perceived usefulness, and intention to use digital public services for old...

Full description

Saved in:
Bibliographic Details
Main Authors: Jing An, Xuanyu Zhu, Kexin Wan, Ziyue Xiang, Zhan Shi, Jinlong An, Weidong Huang
Format: Article
Language:English
Published: BMC 2024-12-01
Series:BMC Public Health
Subjects:
Online Access:https://doi.org/10.1186/s12889-024-21088-2
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1846112027153530880
author Jing An
Xuanyu Zhu
Kexin Wan
Ziyue Xiang
Zhan Shi
Jinlong An
Weidong Huang
author_facet Jing An
Xuanyu Zhu
Kexin Wan
Ziyue Xiang
Zhan Shi
Jinlong An
Weidong Huang
author_sort Jing An
collection DOAJ
description Abstract To improve the happiness of the older adults enjoying digital public services, this study examines the structural relationship among self-perception of aging, subjective well-being, technology anxiety, self-efficacy, perceived usefulness, and intention to use digital public services for older adults in the context of digital public services. We employ Structural Equation Modeling (SEM) for empirical analysis (N = 345, February to October 2023). The negative self-perception of aging may lead to the negative emotions of older adults on technology, which will reduce subjective well-being and increase technology anxiety. Technology anxiety indirectly affects the intention to use digital public services, which has an impact on the intention to use through the perceived usefulness and the complete mediating path of self-efficacy and perceived usefulness. Perceived usefulness is the most important factor affecting the behavior intention of older adults to use digital public services. Our study would provide reference to promote older adults’ digital literacy and silver happiness and promote the development of the silver digital economy.
format Article
id doaj-art-1f20cfd49e41466496c601b4f82ab3f2
institution Kabale University
issn 1471-2458
language English
publishDate 2024-12-01
publisher BMC
record_format Article
series BMC Public Health
spelling doaj-art-1f20cfd49e41466496c601b4f82ab3f22024-12-22T12:53:15ZengBMCBMC Public Health1471-24582024-12-0124111310.1186/s12889-024-21088-2Older adults’ self-perception, technology anxiety, and intention to use digital public servicesJing An0Xuanyu Zhu1Kexin Wan2Ziyue Xiang3Zhan Shi4Jinlong An5Weidong Huang6School of Management, Nanjing University of Posts and TelecommunicationsSchool of Management, Nanjing University of Posts and TelecommunicationsSchool of Management, Nanjing University of Posts and TelecommunicationsSchool of Management, Nanjing University of Posts and TelecommunicationsSchool of Management, Nanjing University of Posts and TelecommunicationsFirst People’s Hospital of Changshu City, Hospital Affiliated to Soochow UniversitySchool of Management, Nanjing University of Posts and TelecommunicationsAbstract To improve the happiness of the older adults enjoying digital public services, this study examines the structural relationship among self-perception of aging, subjective well-being, technology anxiety, self-efficacy, perceived usefulness, and intention to use digital public services for older adults in the context of digital public services. We employ Structural Equation Modeling (SEM) for empirical analysis (N = 345, February to October 2023). The negative self-perception of aging may lead to the negative emotions of older adults on technology, which will reduce subjective well-being and increase technology anxiety. Technology anxiety indirectly affects the intention to use digital public services, which has an impact on the intention to use through the perceived usefulness and the complete mediating path of self-efficacy and perceived usefulness. Perceived usefulness is the most important factor affecting the behavior intention of older adults to use digital public services. Our study would provide reference to promote older adults’ digital literacy and silver happiness and promote the development of the silver digital economy.https://doi.org/10.1186/s12889-024-21088-2Technology anxietyOlder adultsSelf-perception of agingDigital public servicesBehavior intention; Digital age
spellingShingle Jing An
Xuanyu Zhu
Kexin Wan
Ziyue Xiang
Zhan Shi
Jinlong An
Weidong Huang
Older adults’ self-perception, technology anxiety, and intention to use digital public services
BMC Public Health
Technology anxiety
Older adults
Self-perception of aging
Digital public services
Behavior intention; Digital age
title Older adults’ self-perception, technology anxiety, and intention to use digital public services
title_full Older adults’ self-perception, technology anxiety, and intention to use digital public services
title_fullStr Older adults’ self-perception, technology anxiety, and intention to use digital public services
title_full_unstemmed Older adults’ self-perception, technology anxiety, and intention to use digital public services
title_short Older adults’ self-perception, technology anxiety, and intention to use digital public services
title_sort older adults self perception technology anxiety and intention to use digital public services
topic Technology anxiety
Older adults
Self-perception of aging
Digital public services
Behavior intention; Digital age
url https://doi.org/10.1186/s12889-024-21088-2
work_keys_str_mv AT jingan olderadultsselfperceptiontechnologyanxietyandintentiontousedigitalpublicservices
AT xuanyuzhu olderadultsselfperceptiontechnologyanxietyandintentiontousedigitalpublicservices
AT kexinwan olderadultsselfperceptiontechnologyanxietyandintentiontousedigitalpublicservices
AT ziyuexiang olderadultsselfperceptiontechnologyanxietyandintentiontousedigitalpublicservices
AT zhanshi olderadultsselfperceptiontechnologyanxietyandintentiontousedigitalpublicservices
AT jinlongan olderadultsselfperceptiontechnologyanxietyandintentiontousedigitalpublicservices
AT weidonghuang olderadultsselfperceptiontechnologyanxietyandintentiontousedigitalpublicservices