The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015

The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015

The study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, proc...

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Bibliographic Details
Main Author: Mochamad Iskarim
Format: Article
Language:Arabic
Published: Arabic Education Department, Faculty of Education and Teacher Training, State Islamic University of K.H. Abdurrahman Wahid Pekalongan 2018-08-01
Series:Alsinatuna
Online Access:http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238
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