The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
The study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, proc...
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Format: | Article |
Language: | Arabic |
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Arabic Education Department, Faculty of Education and Teacher Training, State Islamic University of K.H. Abdurrahman Wahid Pekalongan
2018-08-01
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Series: | Alsinatuna |
Online Access: | http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238 |
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author | Mochamad Iskarim |
author_facet | Mochamad Iskarim |
author_sort | Mochamad Iskarim |
collection | DOAJ |
description | The study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, process approach, continuous improvement, evidence-based decision making and management relationship. The quality management is expected to assist the Arabic language education to create quality, process and graduates who are well-prepared to compete both in the national and international levels. As a part of the process, the SMM ISO 9001:2015-based quality management elucidates a comprehensive guidance for the Arabic Language Education departments to continuously improve their system to fulfil the customer and the user satisfaction. Seen from the result, SMM ISO 9001:2015 can assist the educational institutions to produce graduates who are productive, capable and competitive in the national as well as global levels. |
format | Article |
id | doaj-art-1eb2184c22dc4e65ae76b75d49848c59 |
institution | Kabale University |
issn | 2477-5371 2503-2690 |
language | Arabic |
publishDate | 2018-08-01 |
publisher | Arabic Education Department, Faculty of Education and Teacher Training, State Islamic University of K.H. Abdurrahman Wahid Pekalongan |
record_format | Article |
series | Alsinatuna |
spelling | doaj-art-1eb2184c22dc4e65ae76b75d49848c592025-01-02T23:16:48ZaraArabic Education Department, Faculty of Education and Teacher Training, State Islamic University of K.H. Abdurrahman Wahid PekalonganAlsinatuna2477-53712503-26902018-08-013222524310.28918/alsinatuna.v3i2.12381238The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015Mochamad Iskarim0IAIN PekalonganThe study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, process approach, continuous improvement, evidence-based decision making and management relationship. The quality management is expected to assist the Arabic language education to create quality, process and graduates who are well-prepared to compete both in the national and international levels. As a part of the process, the SMM ISO 9001:2015-based quality management elucidates a comprehensive guidance for the Arabic Language Education departments to continuously improve their system to fulfil the customer and the user satisfaction. Seen from the result, SMM ISO 9001:2015 can assist the educational institutions to produce graduates who are productive, capable and competitive in the national as well as global levels.http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238 |
spellingShingle | Mochamad Iskarim The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015 Alsinatuna |
title | The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015 |
title_full | The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015 |
title_fullStr | The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015 |
title_full_unstemmed | The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015 |
title_short | The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015 |
title_sort | quality management of arabic language education based on the quality management system smm iso 9001 2015 |
url | http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238 |
work_keys_str_mv | AT mochamadiskarim thequalitymanagementofarabiclanguageeducationbasedonthequalitymanagementsystemsmmiso90012015 AT mochamadiskarim qualitymanagementofarabiclanguageeducationbasedonthequalitymanagementsystemsmmiso90012015 |