The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015

The study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, proc...

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Main Author: Mochamad Iskarim
Format: Article
Language:Arabic
Published: Arabic Education Department, Faculty of Education and Teacher Training, State Islamic University of K.H. Abdurrahman Wahid Pekalongan 2018-08-01
Series:Alsinatuna
Online Access:http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238
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author Mochamad Iskarim
author_facet Mochamad Iskarim
author_sort Mochamad Iskarim
collection DOAJ
description The study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, process approach, continuous improvement, evidence-based decision making and management relationship. The quality management is expected to assist the Arabic language education to create quality, process and graduates who are well-prepared to compete both in the national and international levels. As a part of the process, the SMM ISO 9001:2015-based quality management elucidates a comprehensive guidance for the Arabic Language Education departments to continuously improve their system to fulfil the customer and the user satisfaction. Seen from the result, SMM ISO 9001:2015 can assist the educational institutions to produce graduates who are productive, capable and competitive in the national as well as global levels.
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institution Kabale University
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publishDate 2018-08-01
publisher Arabic Education Department, Faculty of Education and Teacher Training, State Islamic University of K.H. Abdurrahman Wahid Pekalongan
record_format Article
series Alsinatuna
spelling doaj-art-1eb2184c22dc4e65ae76b75d49848c592025-01-02T23:16:48ZaraArabic Education Department, Faculty of Education and Teacher Training, State Islamic University of K.H. Abdurrahman Wahid PekalonganAlsinatuna2477-53712503-26902018-08-013222524310.28918/alsinatuna.v3i2.12381238The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015Mochamad Iskarim0IAIN PekalonganThe study attempts at discussing the quality management with the Quality Management System (SMM) ISO 9001:2015 applied in the Arabic Language Education. The discussion was focused on elaborating seven principles of SMM ISO 9001: 2015, containing customer focus, leadership, engagement of people, process approach, continuous improvement, evidence-based decision making and management relationship. The quality management is expected to assist the Arabic language education to create quality, process and graduates who are well-prepared to compete both in the national and international levels. As a part of the process, the SMM ISO 9001:2015-based quality management elucidates a comprehensive guidance for the Arabic Language Education departments to continuously improve their system to fulfil the customer and the user satisfaction. Seen from the result, SMM ISO 9001:2015 can assist the educational institutions to produce graduates who are productive, capable and competitive in the national as well as global levels.http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238
spellingShingle Mochamad Iskarim
The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
Alsinatuna
title The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
title_full The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
title_fullStr The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
title_full_unstemmed The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
title_short The Quality Management of Arabic Language Education Based on The Quality Management System (SMM) ISO 9001:2015
title_sort quality management of arabic language education based on the quality management system smm iso 9001 2015
url http://e-journal.iainpekalongan.ac.id/index.php/alsinatuna/article/view/1238
work_keys_str_mv AT mochamadiskarim thequalitymanagementofarabiclanguageeducationbasedonthequalitymanagementsystemsmmiso90012015
AT mochamadiskarim qualitymanagementofarabiclanguageeducationbasedonthequalitymanagementsystemsmmiso90012015