Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.

The 2023 Türkiye-Syria earthquakes caused widespread destruction, leaving millions without access to basic needs and services. Caring for Carers (C4C), an online group-based supervision program for Syrian mental health workers, started three months prior to the earthquakes. This study examined the r...

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Main Authors: Gülşah Kurt, Fatema Almeamari, Hafsa El-Dardery, Aya Kardouh, Scarlett Wong, Michael McGrath, Louis Klein, Ammar Beetar, Salah Lekkeh, Ahmed El-Vecih, Wael Yasaki, Ceren Acarturk, Dusan Hadzi-Pavlovic, Zachary Steel, Simon Rosenbaum, Ruth Wells
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLOS Global Public Health
Online Access:https://doi.org/10.1371/journal.pgph.0004635
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author Gülşah Kurt
Fatema Almeamari
Hafsa El-Dardery
Aya Kardouh
Scarlett Wong
Michael McGrath
Louis Klein
Ammar Beetar
Salah Lekkeh
Ahmed El-Vecih
Wael Yasaki
Ceren Acarturk
Dusan Hadzi-Pavlovic
Zachary Steel
Simon Rosenbaum
Ruth Wells
author_facet Gülşah Kurt
Fatema Almeamari
Hafsa El-Dardery
Aya Kardouh
Scarlett Wong
Michael McGrath
Louis Klein
Ammar Beetar
Salah Lekkeh
Ahmed El-Vecih
Wael Yasaki
Ceren Acarturk
Dusan Hadzi-Pavlovic
Zachary Steel
Simon Rosenbaum
Ruth Wells
author_sort Gülşah Kurt
collection DOAJ
description The 2023 Türkiye-Syria earthquakes caused widespread destruction, leaving millions without access to basic needs and services. Caring for Carers (C4C), an online group-based supervision program for Syrian mental health workers, started three months prior to the earthquakes. This study examined the role of this program in supporting the mental and occupational health of the participants following this crisis. A mixed-method longitudinal design was employed with Syrian mental health workers in Türkiye and Northwest Syria (N = 55, 45.5% female), including 16 months of survey data on psychological distress (Kessler-6) and compassion satisfaction (ProQOL), semi-structured interviews with supervisors (N = 10), and video recordings of supervision sessions (N = 9). A piecewise mixed-effects model within a Bayesian Hierarchical framework was used to assess changes in outcomes across three periods: the active control period (7 months), pre-earthquake supervision period (3 months), and post-earthquake supervision period (6 months). The thematic analysis was used to analyze the qualitative data from the interviews and supervision sessions. Quantitative findings showed a significant reduction in psychological distress and an increase in compassion satisfaction during the post-earthquake supervision period (b = -0.18, error = 0.06, CrI = -0.29, -0.07, b = 0.26, error = 0.04, CrI = 0.18, 0.35, respectively). These changes were significantly different from the active control period (b = 0.21, error = 0.05, CrI = 0.11, 0.31, b = -0.37, error = 0.04, CrI = -0.45, -0.28, respectively) while no significant differences were observed between the active control and pre-earthquake supervision periods. Thematic analysis identified five features of supervision as a safe space and two functions as a source of emotional and practical support after the earthquakes. Overall, these findings provide evidence for both the protective and promotive role of supervision among Syrian mental health workers, highlighting the key mechanisms through which it may foster resilience and strength in humanitarian settings.
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publisher Public Library of Science (PLoS)
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spelling doaj-art-1e6dff37fd214a83b49560bcd800e3bf2025-08-23T05:47:53ZengPublic Library of Science (PLoS)PLOS Global Public Health2767-33752025-01-0158e000463510.1371/journal.pgph.0004635Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.Gülşah KurtFatema AlmeamariHafsa El-DarderyAya KardouhScarlett WongMichael McGrathLouis KleinAmmar BeetarSalah LekkehAhmed El-VecihWael YasakiCeren AcarturkDusan Hadzi-PavlovicZachary SteelSimon RosenbaumRuth WellsThe 2023 Türkiye-Syria earthquakes caused widespread destruction, leaving millions without access to basic needs and services. Caring for Carers (C4C), an online group-based supervision program for Syrian mental health workers, started three months prior to the earthquakes. This study examined the role of this program in supporting the mental and occupational health of the participants following this crisis. A mixed-method longitudinal design was employed with Syrian mental health workers in Türkiye and Northwest Syria (N = 55, 45.5% female), including 16 months of survey data on psychological distress (Kessler-6) and compassion satisfaction (ProQOL), semi-structured interviews with supervisors (N = 10), and video recordings of supervision sessions (N = 9). A piecewise mixed-effects model within a Bayesian Hierarchical framework was used to assess changes in outcomes across three periods: the active control period (7 months), pre-earthquake supervision period (3 months), and post-earthquake supervision period (6 months). The thematic analysis was used to analyze the qualitative data from the interviews and supervision sessions. Quantitative findings showed a significant reduction in psychological distress and an increase in compassion satisfaction during the post-earthquake supervision period (b = -0.18, error = 0.06, CrI = -0.29, -0.07, b = 0.26, error = 0.04, CrI = 0.18, 0.35, respectively). These changes were significantly different from the active control period (b = 0.21, error = 0.05, CrI = 0.11, 0.31, b = -0.37, error = 0.04, CrI = -0.45, -0.28, respectively) while no significant differences were observed between the active control and pre-earthquake supervision periods. Thematic analysis identified five features of supervision as a safe space and two functions as a source of emotional and practical support after the earthquakes. Overall, these findings provide evidence for both the protective and promotive role of supervision among Syrian mental health workers, highlighting the key mechanisms through which it may foster resilience and strength in humanitarian settings.https://doi.org/10.1371/journal.pgph.0004635
spellingShingle Gülşah Kurt
Fatema Almeamari
Hafsa El-Dardery
Aya Kardouh
Scarlett Wong
Michael McGrath
Louis Klein
Ammar Beetar
Salah Lekkeh
Ahmed El-Vecih
Wael Yasaki
Ceren Acarturk
Dusan Hadzi-Pavlovic
Zachary Steel
Simon Rosenbaum
Ruth Wells
Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.
PLOS Global Public Health
title Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.
title_full Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.
title_fullStr Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.
title_full_unstemmed Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.
title_short Testing the role of online group-based supervision for local humanitarian workers following a crisis: A mixed-methods longitudinal study.
title_sort testing the role of online group based supervision for local humanitarian workers following a crisis a mixed methods longitudinal study
url https://doi.org/10.1371/journal.pgph.0004635
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