Lean and digitalisation application in a micro-enterprise educational institution

This study aims to utilise Lean and basic digitalisation methods in a family-run Irish microenterprise and educational institution to improve customer service and reduce non-value added activities. This case study within an Irish educational provider and micro-enterprise utilised the structured Defi...

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Bibliographic Details
Main Authors: John O’Shanahan, José Carlos Sá, M. Thenarasu, Manjeet Kharub, Olivia McDermott
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Journal of Open Innovation: Technology, Market and Complexity
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Online Access:http://www.sciencedirect.com/science/article/pii/S2199853125000721
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