Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory Perspective

Drawing upon the complexity theory, the current study posits that public sector innovation (PSI) occurs in a complex adaptive system underpinning interactions’ effect between antecedents, processes, and outcomes of PSI. This rejects the notion of the traditional perspective of examining PSI through...

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Main Authors: Asma Omran Mohammed Alkhayyal Alteneiji, Syed Awais Ahmad Tipu, Abu Elias Sarker
Format: Article
Language:English
Published: EconJournals 2024-12-01
Series:International Review of Management and Marketing
Subjects:
Online Access:https://www.econjournals.com/index.php/irmm/article/view/17542
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author Asma Omran Mohammed Alkhayyal Alteneiji
Syed Awais Ahmad Tipu
Abu Elias Sarker
author_facet Asma Omran Mohammed Alkhayyal Alteneiji
Syed Awais Ahmad Tipu
Abu Elias Sarker
author_sort Asma Omran Mohammed Alkhayyal Alteneiji
collection DOAJ
description Drawing upon the complexity theory, the current study posits that public sector innovation (PSI) occurs in a complex adaptive system underpinning interactions’ effect between antecedents, processes, and outcomes of PSI. This rejects the notion of the traditional perspective of examining PSI through an Input-Process-Output framework. Four case studies of Federal Ministries in the United Arab Emirates are examined in which Government Excellence Model (GEM) was implemented. The findings revealed that the approaches adopted by selected ministries reflected self-organizing networks with feedback loops highlighting dynamic evolution. The national leadership vision, sense of competitiveness, and co-creation with the community played a significant role in implementing PSI. The current study focuses on the UAE's locally developed GEM, a model that introduces a novel philosophy centered on government entities' outcomes. It aligns these outcomes with government performance, citizen satisfaction and happiness, and competitive rankings. It intends to demonstrate how GEM sustains and shapes results across economic, social, and environmental dimensions.
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institution Kabale University
issn 2146-4405
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publisher EconJournals
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series International Review of Management and Marketing
spelling doaj-art-185202670f97431a9acd8e23d79fb2bb2024-12-15T01:04:55ZengEconJournalsInternational Review of Management and Marketing2146-44052024-12-0115110.32479/irmm.17542Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory PerspectiveAsma Omran Mohammed Alkhayyal Alteneiji0Syed Awais Ahmad Tipu1Abu Elias Sarker2DBA Candidate, College of Business Administration, University of Sharjah, Sharjah, United Arab Emirates,Department of Management, University of Sharjah, Sharjah, United Arab Emirates.Department of Management, University of Sharjah, Sharjah, United Arab Emirates. Drawing upon the complexity theory, the current study posits that public sector innovation (PSI) occurs in a complex adaptive system underpinning interactions’ effect between antecedents, processes, and outcomes of PSI. This rejects the notion of the traditional perspective of examining PSI through an Input-Process-Output framework. Four case studies of Federal Ministries in the United Arab Emirates are examined in which Government Excellence Model (GEM) was implemented. The findings revealed that the approaches adopted by selected ministries reflected self-organizing networks with feedback loops highlighting dynamic evolution. The national leadership vision, sense of competitiveness, and co-creation with the community played a significant role in implementing PSI. The current study focuses on the UAE's locally developed GEM, a model that introduces a novel philosophy centered on government entities' outcomes. It aligns these outcomes with government performance, citizen satisfaction and happiness, and competitive rankings. It intends to demonstrate how GEM sustains and shapes results across economic, social, and environmental dimensions. https://www.econjournals.com/index.php/irmm/article/view/17542Public Sector Innovation, Complex Adaptive System, Antecedents, Processes, Outcomes, United Arab Emirates
spellingShingle Asma Omran Mohammed Alkhayyal Alteneiji
Syed Awais Ahmad Tipu
Abu Elias Sarker
Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory Perspective
International Review of Management and Marketing
Public Sector Innovation, Complex Adaptive System, Antecedents, Processes, Outcomes, United Arab Emirates
title Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory Perspective
title_full Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory Perspective
title_fullStr Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory Perspective
title_full_unstemmed Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory Perspective
title_short Linking Antecedents, Processes, and Outcomes of Public Sector Innovation: A Complexity Theory Perspective
title_sort linking antecedents processes and outcomes of public sector innovation a complexity theory perspective
topic Public Sector Innovation, Complex Adaptive System, Antecedents, Processes, Outcomes, United Arab Emirates
url https://www.econjournals.com/index.php/irmm/article/view/17542
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AT abueliassarker linkingantecedentsprocessesandoutcomesofpublicsectorinnovationacomplexitytheoryperspective