Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational support

Abstract Background Grounding on the Resource-Based View (RBV) and organization support theory (OST), this study examines the effect of talent management practice (TMP) on perceived organizational support (POS), organizational performance (OP), and employee performance (EP) within the Jordanian tele...

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Main Authors: Muhammad Zada, Sheikh Raheel Manzoor, Eman Khaled Irtaimeh, Amer Abdulaziz Al Mannai, Afraseyab Khattak, Anas A. Salameh
Format: Article
Language:English
Published: BMC 2024-12-01
Series:BMC Psychology
Subjects:
Online Access:https://doi.org/10.1186/s40359-024-02225-3
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author Muhammad Zada
Sheikh Raheel Manzoor
Eman Khaled Irtaimeh
Amer Abdulaziz Al Mannai
Afraseyab Khattak
Anas A. Salameh
author_facet Muhammad Zada
Sheikh Raheel Manzoor
Eman Khaled Irtaimeh
Amer Abdulaziz Al Mannai
Afraseyab Khattak
Anas A. Salameh
author_sort Muhammad Zada
collection DOAJ
description Abstract Background Grounding on the Resource-Based View (RBV) and organization support theory (OST), this study examines the effect of talent management practice (TMP) on perceived organizational support (POS), organizational performance (OP), and employee performance (EP) within the Jordanian telecom sector, with a specific focus on the mediating effect of POS’s between TMP-EP and OP relationship. Methods This study uses a cross-sectional method to collect data from 397 personnel at three Jordanian telecom enterprises. The Smart-PLS application assisted with structural equation modeling, which was used to examine the data. Results The findings show that TMP and POS have large and favorable effects on EP and OP, with TMP having a particularly strong influence on POS. The interplay of TMP and POS has a significant favorable influence on EP and OP, with POS acting as a mediator between TMP and both EP and OP. These results advance the comprehension of theories of RBV and organizational support by illuminating the relationship and relevance of TMP and POS in the setting of Jordanian telecommunications enterprises. Conclusion The study provides HR managers with practical insights into improving EP and OP by optimizing TMP and POS strategies. Recognizing the constraints of the cross-sectional methodology and self-reported assessments, the study recommends further studies to investigate the causal and longitudinal effects of TMP and POS on EP and OP and the mediating mechanisms of these interactions.
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spelling doaj-art-10e1dc20b4294c8da71ab4ebf5904c442025-01-05T12:50:30ZengBMCBMC Psychology2050-72832024-12-0112111210.1186/s40359-024-02225-3Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational supportMuhammad Zada0Sheikh Raheel Manzoor1Eman Khaled Irtaimeh2Amer Abdulaziz Al Mannai3Afraseyab Khattak4Anas A. Salameh5School of Economics and Management, Hanjiang Normal UniversityBusiness Administration Department, IQRA National UniversityDepartment of Business Administration, Al-Balqa Applied UniversityTajarub for Research and DevelopmentInstitute of Business and Management Sciences, University of AgricultureDepartment of Management Information Systems, College of Business Administration, Prince Sattam Bin Abdulaziz UniversityAbstract Background Grounding on the Resource-Based View (RBV) and organization support theory (OST), this study examines the effect of talent management practice (TMP) on perceived organizational support (POS), organizational performance (OP), and employee performance (EP) within the Jordanian telecom sector, with a specific focus on the mediating effect of POS’s between TMP-EP and OP relationship. Methods This study uses a cross-sectional method to collect data from 397 personnel at three Jordanian telecom enterprises. The Smart-PLS application assisted with structural equation modeling, which was used to examine the data. Results The findings show that TMP and POS have large and favorable effects on EP and OP, with TMP having a particularly strong influence on POS. The interplay of TMP and POS has a significant favorable influence on EP and OP, with POS acting as a mediator between TMP and both EP and OP. These results advance the comprehension of theories of RBV and organizational support by illuminating the relationship and relevance of TMP and POS in the setting of Jordanian telecommunications enterprises. Conclusion The study provides HR managers with practical insights into improving EP and OP by optimizing TMP and POS strategies. Recognizing the constraints of the cross-sectional methodology and self-reported assessments, the study recommends further studies to investigate the causal and longitudinal effects of TMP and POS on EP and OP and the mediating mechanisms of these interactions.https://doi.org/10.1186/s40359-024-02225-3Talent management practicesPerceived organizational supportEmployee performanceOrganizational performance
spellingShingle Muhammad Zada
Sheikh Raheel Manzoor
Eman Khaled Irtaimeh
Amer Abdulaziz Al Mannai
Afraseyab Khattak
Anas A. Salameh
Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational support
BMC Psychology
Talent management practices
Perceived organizational support
Employee performance
Organizational performance
title Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational support
title_full Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational support
title_fullStr Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational support
title_full_unstemmed Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational support
title_short Talent management intervention towards performance outcomes of Jordanian telecommunication companies: mediating role of perceived organizational support
title_sort talent management intervention towards performance outcomes of jordanian telecommunication companies mediating role of perceived organizational support
topic Talent management practices
Perceived organizational support
Employee performance
Organizational performance
url https://doi.org/10.1186/s40359-024-02225-3
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