Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligence

The dynamic nature of the modern work environment is characterized by increasing complexity, diversity, and adaptability beyond traditional workplaces. This shift is predominantly driven by advanced technologies that are transforming human resource management functions within organizations. The int...

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Main Authors: Samuel Bangura, Anos Chitamba Chitamba, Lucia Zithobile Ngidi, Sizwe Mbona
Format: Article
Language:English
Published: IJMADA 2025-06-01
Series:International Journal of Management and Data Analytics
Subjects:
Online Access:https://ijmada.com/index.php/ijmada/article/view/86
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author Samuel Bangura
Anos Chitamba Chitamba
Lucia Zithobile Ngidi
Sizwe Mbona
author_facet Samuel Bangura
Anos Chitamba Chitamba
Lucia Zithobile Ngidi
Sizwe Mbona
author_sort Samuel Bangura
collection DOAJ
description The dynamic nature of the modern work environment is characterized by increasing complexity, diversity, and adaptability beyond traditional workplaces. This shift is predominantly driven by advanced technologies that are transforming human resource management functions within organizations. The integration of artificial intelligence AI into HR practices represents a significant development, enhancing organizational capabilities while streamlining manual processes. This study aims to analyse the transformative impact of AI on HR management, evaluate its influence on HR practices, and identify the associated challenges and opportunities associated the adoption of AI in HRM. A quantitative research methodology was employed, utilizing a survey instrument based on a 5.0 Likert scale. The sample consisted of 103 employees from various departments and levels within a selected organization in Durban, out of a targeted population of 500 employees, selected through simple random sampling. The results indicate that AI supports HRM professionals in executing tasks more efficiently and facilitates data analysis and process optimization. Additionally, the findings suggest that AI contributes to streamlining HR processes and has a positive impact on work-life balance, demonstrating that automation can improve both operational efficiency and employee well-being. However, the study also identifies potential challenges associated with AI adoption, including concerns related to algorithmic bias, data privacy, transparency, and employee apprehensions. Despite these obstacles, AI has the potential to significantly enhance HRM practices and support effective talent management strategies. It is recommended that organizations focus on increasing AI literacy among employees and involve staff in the development of AI policies to promote acceptance and reduce resistance to technological advancements.
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spelling doaj-art-0c696cc7a0e94e5cb58e0e15a18503652025-08-20T03:45:19ZengIJMADAInternational Journal of Management and Data Analytics2816-93952025-06-0151Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligenceSamuel Bangura0Anos Chitamba Chitamba1https://orcid.org/0000-0001-9409-296XLucia Zithobile Ngidi2https://orcid.org/0000-0003-3382-6637Sizwe Mbona3Durban University of TechnologyDurban University of TechnologyDurban University of TechnologyDurban University of Technology The dynamic nature of the modern work environment is characterized by increasing complexity, diversity, and adaptability beyond traditional workplaces. This shift is predominantly driven by advanced technologies that are transforming human resource management functions within organizations. The integration of artificial intelligence AI into HR practices represents a significant development, enhancing organizational capabilities while streamlining manual processes. This study aims to analyse the transformative impact of AI on HR management, evaluate its influence on HR practices, and identify the associated challenges and opportunities associated the adoption of AI in HRM. A quantitative research methodology was employed, utilizing a survey instrument based on a 5.0 Likert scale. The sample consisted of 103 employees from various departments and levels within a selected organization in Durban, out of a targeted population of 500 employees, selected through simple random sampling. The results indicate that AI supports HRM professionals in executing tasks more efficiently and facilitates data analysis and process optimization. Additionally, the findings suggest that AI contributes to streamlining HR processes and has a positive impact on work-life balance, demonstrating that automation can improve both operational efficiency and employee well-being. However, the study also identifies potential challenges associated with AI adoption, including concerns related to algorithmic bias, data privacy, transparency, and employee apprehensions. Despite these obstacles, AI has the potential to significantly enhance HRM practices and support effective talent management strategies. It is recommended that organizations focus on increasing AI literacy among employees and involve staff in the development of AI policies to promote acceptance and reduce resistance to technological advancements. https://ijmada.com/index.php/ijmada/article/view/86Artificial intelligence, Human Resource Management, Machine Learning, Deep Learning, and Organizational capabilities
spellingShingle Samuel Bangura
Anos Chitamba Chitamba
Lucia Zithobile Ngidi
Sizwe Mbona
Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligence
International Journal of Management and Data Analytics
Artificial intelligence, Human Resource Management, Machine Learning, Deep Learning, and Organizational capabilities
title Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligence
title_full Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligence
title_fullStr Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligence
title_full_unstemmed Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligence
title_short Unraveling the Reshaping of Human Resource Management Function: the mediating role of artificial intelligence
title_sort unraveling the reshaping of human resource management function the mediating role of artificial intelligence
topic Artificial intelligence, Human Resource Management, Machine Learning, Deep Learning, and Organizational capabilities
url https://ijmada.com/index.php/ijmada/article/view/86
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AT luciazithobilengidi unravelingthereshapingofhumanresourcemanagementfunctionthemediatingroleofartificialintelligence
AT sizwembona unravelingthereshapingofhumanresourcemanagementfunctionthemediatingroleofartificialintelligence