Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation model

Abstract Digital transformation elicits new management challenges. Studies have investigated its direct impact on employee behavior, but how employees evaluate enterprise digital capability, and its underlying mechanism remains unknown. Employees’ evaluations of enterprise digital capability tend to...

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Main Authors: Qiwei Zhou, Lingqiao Zang, Feiqiang Fu
Format: Article
Language:English
Published: Springer Nature 2024-12-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-024-04288-4
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author Qiwei Zhou
Lingqiao Zang
Feiqiang Fu
author_facet Qiwei Zhou
Lingqiao Zang
Feiqiang Fu
author_sort Qiwei Zhou
collection DOAJ
description Abstract Digital transformation elicits new management challenges. Studies have investigated its direct impact on employee behavior, but how employees evaluate enterprise digital capability, and its underlying mechanism remains unknown. Employees’ evaluations of enterprise digital capability tend to shape their subsequent attitudinal and behavioral responses towards the digital transformation, which may ultimately stress influence on the overall transformation initiative in a “bottom-up” manner. Drawing from work design theory and conservation of resources theory, this study proposes that through the implementation of effective work design strategies, organizations can foster a sense of employee impact, and further construes a mediated moderation model regarding how the relationship between employee impact and their evaluation of enterprise digital capability is moderated by empowering leadership, and further, mediated by cognitive adjustment at work. Empirical results based on a three-wave survey featuring 424 full-time Chinese employees show that: employee impact predicts evaluation of enterprise digital capability, and such linkage is not only enhanced by empowering leadership but also strengthened by cognitive adjustment at work. The moderation effect of empowering leadership in the relationship between impact and digital capability evaluation is further mediated by cognitive adjustment at work. We explore the antecedents and mechanisms of differences in employees’ evaluation of enterprise digital capability and propose takeaway managerial messages.
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spelling doaj-art-0c54678043514e09a85ff35dbb0d95b62024-12-29T12:13:43ZengSpringer NatureHumanities & Social Sciences Communications2662-99922024-12-0111111410.1057/s41599-024-04288-4Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation modelQiwei Zhou0Lingqiao Zang1Feiqiang Fu2College of Management, Innovation and Entrepreneurship Research Center, Ocean University of ChinaSchool of Economics and Management, Beijing University of Chemical TechnologySchool of Economics and Management, Beijing University of Chemical TechnologyAbstract Digital transformation elicits new management challenges. Studies have investigated its direct impact on employee behavior, but how employees evaluate enterprise digital capability, and its underlying mechanism remains unknown. Employees’ evaluations of enterprise digital capability tend to shape their subsequent attitudinal and behavioral responses towards the digital transformation, which may ultimately stress influence on the overall transformation initiative in a “bottom-up” manner. Drawing from work design theory and conservation of resources theory, this study proposes that through the implementation of effective work design strategies, organizations can foster a sense of employee impact, and further construes a mediated moderation model regarding how the relationship between employee impact and their evaluation of enterprise digital capability is moderated by empowering leadership, and further, mediated by cognitive adjustment at work. Empirical results based on a three-wave survey featuring 424 full-time Chinese employees show that: employee impact predicts evaluation of enterprise digital capability, and such linkage is not only enhanced by empowering leadership but also strengthened by cognitive adjustment at work. The moderation effect of empowering leadership in the relationship between impact and digital capability evaluation is further mediated by cognitive adjustment at work. We explore the antecedents and mechanisms of differences in employees’ evaluation of enterprise digital capability and propose takeaway managerial messages.https://doi.org/10.1057/s41599-024-04288-4
spellingShingle Qiwei Zhou
Lingqiao Zang
Feiqiang Fu
Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation model
Humanities & Social Sciences Communications
title Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation model
title_full Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation model
title_fullStr Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation model
title_full_unstemmed Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation model
title_short Influence of employee impact on their evaluation of enterprise digital capability: a mediated moderation model
title_sort influence of employee impact on their evaluation of enterprise digital capability a mediated moderation model
url https://doi.org/10.1057/s41599-024-04288-4
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AT feiqiangfu influenceofemployeeimpactontheirevaluationofenterprisedigitalcapabilityamediatedmoderationmodel