Yum, K., & Yoo, B. Enhancing online reviews: Exploring the impact of characteristic-based review system on customer engagement for offline sellers. Springer Nature.
Chicago Style (17th ed.) CitationYum, Kyeongmin, and Byungjoon Yoo. Enhancing Online Reviews: Exploring the Impact of Characteristic-based Review System on Customer Engagement for Offline Sellers. Springer Nature.
MLA (9th ed.) CitationYum, Kyeongmin, and Byungjoon Yoo. Enhancing Online Reviews: Exploring the Impact of Characteristic-based Review System on Customer Engagement for Offline Sellers. Springer Nature.
Warning: These citations may not always be 100% accurate.