Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass Customization
Mass customization is a new model of manufacturing and services. Customers' personalized service requirement in mass customization often have the unstructured characteristics, and obtaining and analyzing customers' real requirements accurately is the key to successful implementation of mas...
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| Format: | Article |
| Language: | zho |
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Beijing Xintong Media Co., Ltd
2013-12-01
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| Series: | Dianxin kexue |
| Subjects: | |
| Online Access: | http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2013.12.002/ |
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| _version_ | 1841529229831831552 |
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| author | Qinglie Wu Yu Guo |
| author_facet | Qinglie Wu Yu Guo |
| author_sort | Qinglie Wu |
| collection | DOAJ |
| description | Mass customization is a new model of manufacturing and services. Customers' personalized service requirement in mass customization often have the unstructured characteristics, and obtaining and analyzing customers' real requirements accurately is the key to successful implementation of mass customization. The definition and determination methods of unstructured personalized customer requirements were proposed, and an analysis framework of unstructured personalized customer requirement in mass customization was built according to their characters. Then mapping rules and extended QFD were designed for the transformation from unstructured personalized customer requirement to structured product requirements. Finally the validity of the method was verified by an example and the method can be helpful to provide personalized cloud service. |
| format | Article |
| id | doaj-art-0a0c2955e8cb40b28aac0b430589570c |
| institution | Kabale University |
| issn | 1000-0801 |
| language | zho |
| publishDate | 2013-12-01 |
| publisher | Beijing Xintong Media Co., Ltd |
| record_format | Article |
| series | Dianxin kexue |
| spelling | doaj-art-0a0c2955e8cb40b28aac0b430589570c2025-01-15T03:20:53ZzhoBeijing Xintong Media Co., LtdDianxin kexue1000-08012013-12-012991559624528Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass CustomizationQinglie WuYu GuoMass customization is a new model of manufacturing and services. Customers' personalized service requirement in mass customization often have the unstructured characteristics, and obtaining and analyzing customers' real requirements accurately is the key to successful implementation of mass customization. The definition and determination methods of unstructured personalized customer requirements were proposed, and an analysis framework of unstructured personalized customer requirement in mass customization was built according to their characters. Then mapping rules and extended QFD were designed for the transformation from unstructured personalized customer requirement to structured product requirements. Finally the validity of the method was verified by an example and the method can be helpful to provide personalized cloud service.http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2013.12.002/mass customizationunstructured datapersonalized requirementrequirement analysisinformation |
| spellingShingle | Qinglie Wu Yu Guo Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass Customization Dianxin kexue mass customization unstructured data personalized requirement requirement analysis information |
| title | Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass Customization |
| title_full | Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass Customization |
| title_fullStr | Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass Customization |
| title_full_unstemmed | Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass Customization |
| title_short | Study on the Structured Processing of Unstructured Personalized Customer Requirement for Mass Customization |
| title_sort | study on the structured processing of unstructured personalized customer requirement for mass customization |
| topic | mass customization unstructured data personalized requirement requirement analysis information |
| url | http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2013.12.002/ |
| work_keys_str_mv | AT qingliewu studyonthestructuredprocessingofunstructuredpersonalizedcustomerrequirementformasscustomization AT yuguo studyonthestructuredprocessingofunstructuredpersonalizedcustomerrequirementformasscustomization |