Supply chain disruptions in the fast-moving consumer goods industry

Background: The fast-moving consumer goods (FMCG) industry is a key sector in the South African economy. In this context, designing disruption-management strategies for a robust supply chain has become a critical worldwide issue that is still under-explored in the FMCG industry. Objectives: The stu...

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Main Authors: Tazvivinga Kudakwashe, David Pooe
Format: Article
Language:English
Published: AOSIS 2024-12-01
Series:Journal of Transport and Supply Chain Management
Subjects:
Online Access:https://jtscm.co.za/index.php/jtscm/article/view/1071
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author Tazvivinga Kudakwashe
David Pooe
author_facet Tazvivinga Kudakwashe
David Pooe
author_sort Tazvivinga Kudakwashe
collection DOAJ
description Background: The fast-moving consumer goods (FMCG) industry is a key sector in the South African economy. In this context, designing disruption-management strategies for a robust supply chain has become a critical worldwide issue that is still under-explored in the FMCG industry. Objectives: The study investigated the supply-chain disruptions in the South African FMCG industry Setting: The study was conducted mainly among the supermarket chains, hypermarkets or super stores, department stores, pharmacy chains, general dealers and speciality stores across South Africa. Method: This was an exploratory qualitative study that employed interviews as the data-collection method. Twenty supply chain professionals were purposely selected on the basis of their experience and expertise in supply chain management within the FMCG industry. Thematic analysis was used as a method for data analysis. Results: Six main themes emerged from the primary data and these included competitive market environment, geopolitics, automated distribution centres, natural disasters, rise of nationalistic sentiments and acute skills shortages. Conclusion: The findings pointed to many uncertainties in the South African FMCG and retail industry and the study proposed possible resilient strategies to counter these disruptions. Contribution: The first of the study’s suggested practical contributions is a framework for supply chain disruptions in the FMCG industry.
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spelling doaj-art-0a029245a2c94a3da12d21bebc3f4b092024-12-18T12:41:57ZengAOSISJournal of Transport and Supply Chain Management2310-87891995-52352024-12-01180e1e910.4102/jtscm.v18i0.1071371Supply chain disruptions in the fast-moving consumer goods industryTazvivinga Kudakwashe0David Pooe1Department of Business Management, College of Business and Economics, University of Johannesburg, JohannesburgDepartment of Business Management, College of Business and Economics, University of Johannesburg, JohannesburgBackground: The fast-moving consumer goods (FMCG) industry is a key sector in the South African economy. In this context, designing disruption-management strategies for a robust supply chain has become a critical worldwide issue that is still under-explored in the FMCG industry. Objectives: The study investigated the supply-chain disruptions in the South African FMCG industry Setting: The study was conducted mainly among the supermarket chains, hypermarkets or super stores, department stores, pharmacy chains, general dealers and speciality stores across South Africa. Method: This was an exploratory qualitative study that employed interviews as the data-collection method. Twenty supply chain professionals were purposely selected on the basis of their experience and expertise in supply chain management within the FMCG industry. Thematic analysis was used as a method for data analysis. Results: Six main themes emerged from the primary data and these included competitive market environment, geopolitics, automated distribution centres, natural disasters, rise of nationalistic sentiments and acute skills shortages. Conclusion: The findings pointed to many uncertainties in the South African FMCG and retail industry and the study proposed possible resilient strategies to counter these disruptions. Contribution: The first of the study’s suggested practical contributions is a framework for supply chain disruptions in the FMCG industry.https://jtscm.co.za/index.php/jtscm/article/view/1071supply chain disruptionssupply chain resiliencefmcg industryuncertainty framework theory
spellingShingle Tazvivinga Kudakwashe
David Pooe
Supply chain disruptions in the fast-moving consumer goods industry
Journal of Transport and Supply Chain Management
supply chain disruptions
supply chain resilience
fmcg industry
uncertainty framework theory
title Supply chain disruptions in the fast-moving consumer goods industry
title_full Supply chain disruptions in the fast-moving consumer goods industry
title_fullStr Supply chain disruptions in the fast-moving consumer goods industry
title_full_unstemmed Supply chain disruptions in the fast-moving consumer goods industry
title_short Supply chain disruptions in the fast-moving consumer goods industry
title_sort supply chain disruptions in the fast moving consumer goods industry
topic supply chain disruptions
supply chain resilience
fmcg industry
uncertainty framework theory
url https://jtscm.co.za/index.php/jtscm/article/view/1071
work_keys_str_mv AT tazvivingakudakwashe supplychaindisruptionsinthefastmovingconsumergoodsindustry
AT davidpooe supplychaindisruptionsinthefastmovingconsumergoodsindustry