Virtual Social Labs – Requirements and Challenges for Effective Team Collaboration

In response to the challenges posed by the complex field of food safety, the FOODSAFETY4EU project established four social labs conducting multi-actor co-creation processes. These labs served as platforms for developing and piloting innovative ideas aimed at addressing these challenges. Due to COVID...

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Main Authors: Maria Schrammel, ilse Marschalek
Format: Article
Language:English
Published: Elsevier 2024-12-01
Series:Journal of Responsible Technology
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666659624000210
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author Maria Schrammel
ilse Marschalek
author_facet Maria Schrammel
ilse Marschalek
author_sort Maria Schrammel
collection DOAJ
description In response to the challenges posed by the complex field of food safety, the FOODSAFETY4EU project established four social labs conducting multi-actor co-creation processes. These labs served as platforms for developing and piloting innovative ideas aimed at addressing these challenges. Due to COVID-19 pandemic, the lab process, typically held in-person, had to be converted to the virtual space. This means that all workshops, meetings, and collaboration processes and pilot activities solely took place online. This resulted in the novel situation of teams collaborating virtually throughout the entire social lab processes. Virtual collaborations were already on the rise before the pandemic, evidenced by an increase in virtual meetings and workshops. This study examines the requirements and challenges for effective team collaboration in virtual social lab processes. It investigates virtual collaboration, team dynamics, and the use of online tools. Findings reveal advantages such as increased participation, but also drawbacks including technical issues and role accountability. Despite challenges, all four virtual social labs finally succeeded in engaging diverse stakeholders and achieving significant outcomes addressing food safety challenges.
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institution Kabale University
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publishDate 2024-12-01
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spelling doaj-art-0130aef7c5c94c33b8360b764981c7d62024-12-12T05:23:33ZengElsevierJournal of Responsible Technology2666-65962024-12-0120100095Virtual Social Labs – Requirements and Challenges for Effective Team CollaborationMaria Schrammel0ilse Marschalek1Corresponding author; Zentrum für Soziale Innovation GmbH, Linke Wienzeile 246, 1150 Vienna, AustriaZentrum für Soziale Innovation GmbH, Linke Wienzeile 246, 1150 Vienna, AustriaIn response to the challenges posed by the complex field of food safety, the FOODSAFETY4EU project established four social labs conducting multi-actor co-creation processes. These labs served as platforms for developing and piloting innovative ideas aimed at addressing these challenges. Due to COVID-19 pandemic, the lab process, typically held in-person, had to be converted to the virtual space. This means that all workshops, meetings, and collaboration processes and pilot activities solely took place online. This resulted in the novel situation of teams collaborating virtually throughout the entire social lab processes. Virtual collaborations were already on the rise before the pandemic, evidenced by an increase in virtual meetings and workshops. This study examines the requirements and challenges for effective team collaboration in virtual social lab processes. It investigates virtual collaboration, team dynamics, and the use of online tools. Findings reveal advantages such as increased participation, but also drawbacks including technical issues and role accountability. Despite challenges, all four virtual social labs finally succeeded in engaging diverse stakeholders and achieving significant outcomes addressing food safety challenges.http://www.sciencedirect.com/science/article/pii/S2666659624000210Social labParticipatory processesVirtual teamsVirtual collaborationDigitalisationMulti-actor
spellingShingle Maria Schrammel
ilse Marschalek
Virtual Social Labs – Requirements and Challenges for Effective Team Collaboration
Journal of Responsible Technology
Social lab
Participatory processes
Virtual teams
Virtual collaboration
Digitalisation
Multi-actor
title Virtual Social Labs – Requirements and Challenges for Effective Team Collaboration
title_full Virtual Social Labs – Requirements and Challenges for Effective Team Collaboration
title_fullStr Virtual Social Labs – Requirements and Challenges for Effective Team Collaboration
title_full_unstemmed Virtual Social Labs – Requirements and Challenges for Effective Team Collaboration
title_short Virtual Social Labs – Requirements and Challenges for Effective Team Collaboration
title_sort virtual social labs requirements and challenges for effective team collaboration
topic Social lab
Participatory processes
Virtual teams
Virtual collaboration
Digitalisation
Multi-actor
url http://www.sciencedirect.com/science/article/pii/S2666659624000210
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