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    A New Concept of Transforming Service: Impact of Generative Voice Chatbots on Customer Satisfaction and Banking Industry Productivity

    A New Concept of Transforming Service: Impact of Generative Voice Chatbots on Customer Satisfaction and Banking Industry Productivity by Saltanat Kondybayeva, Meruyert Daribayeva, Raffaele Fiume, Symbat Abilda, Olga Staroverova, Vadim Ponkratov, Larisa Vatutina, Galina Shapoval, Elena Mikhina, Irina Nikolaeva

    Published 2024-12-01
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