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    Factors affecting the successful implementation of customer relationship management in 3-to-5-star hotels in Viet Nam

    Factors affecting the successful implementation of customer relationship management in 3-to-5-star hotels in Viet Nam by Nguyen Viet Thai, Bui Thi Quynh Trang, Nguyen Le Dinh Quy, Nguyen Thi Quynh Huong, Vu Thi Thu Huyen

    Published 2024-12-01
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