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  1. 1
    Key technologies and development trends of intelligent customer service for operators

    Key technologies and development trends of intelligent customer service for operators by Xiaoliang MA, Ying LIU, Dequan DU, Lingling AN

    Published 2023-05-01
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  2. 2
    Research and application analysis of artificial intelligence-based customer service platform technologies for telecom operators

    Research and application analysis of artificial intelligence-based customer service platform technologies for telecom operators by Xiaoliang MA, Ying LIU, Dequan DU, Guoxin ZHANG

    Published 2023-08-01
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