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  1. 1
    Improving the Incident Management Process Based on a Use Case Approach

    Improving the Incident Management Process Based on a Use Case Approach by A. A. Mikryukov, A. V. Kuular

    Published 2021-08-01
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  2. 2
    Development of the Incident Management Model in an Enterprise Information System Based on a Three-Tier Architecture Using Key (Relevant) Metrics

    Development of the Incident Management Model in an Enterprise Information System Based on a Three-Tier Architecture Using Key (Relevant) Metrics by A. A. Mikryukov, A. V. Kuular

    Published 2020-06-01
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